- Small Business Administration (Buffalo, NY)
- …managing, or advising on the day-to-day operations of a financial organization/program or a customer service call center ; and Supervising a large, diverse ... will serve as Director and primary advisor of the Customer Service Center (CSC), within the Small...managing, supervising, coordinating and evaluating all aspects of the call center operations and its program delivery.… more
- Dal-Tile Corporation (Bethpage, NY)
- …issues. **Primary Function and Scope** + Provides customer account management in a call center environment, which may include, but is not limited to, order ... Required** + High School Diploma or GED equivalency required. + 3+ years of call center or customer service experience. + Focus on customer account… more
- Highmark Health (Albany, NY)
- …+ 6 months of Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a ... person from individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures that… more
- Canon USA & Affiliates (NY)
- …The Skills & Expertise You Bring** - High school diploma or equivalent - Previous customer service or call center experience - Demonstrated knowledge of PC ... **About the Role** Canon ITS is seeking highly skilled, professional, and customer -focused individuals to deliver exceptional technical support. As a Canon Technical… more
- Kelly Services (Port Washington, NY)
- …at least 1 year of experience in customer service, hospitality, or a call center environment. * Possess strong verbal and written communication skills, with ... to determine the best path for resolution. * Documenting customer interactions accurately and tracking call types...can be directed to the Kelly Human Resource Knowledge Center . Kelly complies with the requirements of California's state… more
- Tompkins Community Bank (Batavia, NY)
- …customers by using the right methods/tools available + Meet personal/ customer care center team targets and call handling quotas + Follow all company policies ... Overview Answers general inbound calls in a care center with the goal of customer ...As incumbent gains knowledge and experience, the work review, call monitoring and supervision may be reduced. Responsibilities +… more
- Rochester Institute of Technology (Rochester, NY)
- …5 to 7 years' experience in a direct customer support role in a call center or high volume office environment + Experience answering questions or resolving ... and issues in a professional and timely manner. The Service Center Analyst will: + Provide customer support for the RIT community via multiple methods of intake,… more
- Rallye Motor Company (Roslyn, NY)
- …working in a phone sales or customer service. Preferably in a call center environment. Prior BDC experience with an automotive dealership is desired. ... an immediate career opportunity in our Acura Business Development Center (BDC) at Our Acura store located in Roslyn....you are someone with full time availability and outstanding customer relations and follow up skills and looking for… more
- Robert Half Office Team (Brooklyn, NY)
- …company policies and procedures during all interactions. Requirements * Proven experience in call center or customer service roles. * Strong communication ... Description We are looking for a dedicated Customer Service Representative to join our team on...during every interaction. Responsibilities: * Respond promptly to inbound customer calls, providing accurate information and solutions to inquiries.… more
- Robert Half Office Team (Roslyn, NY)
- …Collaborate with team members to enhance service delivery. Requirements * Proven experience in call center or customer service roles. * Strong communication ... Description We are looking for a dedicated Customer Service Representative to join our team! \The...and outbound calls, assist with order entry, and ensure customer inquiries are addressed promptly and professionally. Responsibilities: *… more