- Stony Brook University (Stony Brook, NY)
- …administrative support to the department. The incumbent is expected to provide optimal customer service, as this position will be working with internal and external ... for students and their families, addressing inquiries and providing exceptional customer service. + Planning Meeting Coordination: Assist team in the scheduling… more
- Cardinal Health (Albany, NY)
- …Certified Pharmacy Technician, preferred** 1+ years' experience in fast paced call center environment** Basic computer knowledge, Microsoft systems, telephony** ... handling inbound calls, with ability to determine needs and provide one call resolution.** Manage workload of inbound faxes (if applicable)** Investigate and resolve… more
- Paylocity (Rochester, NY)
- … service or previous client interfacing role + Experience in payroll and/or call center environment Physical requirements + Ability to sit for extended ... client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. By effectively utilizing… more
- CGI Technologies and Solutions, Inc. (New York, NY)
- …and archive files for storage purposes. * Interface with passport applicants at Agency/ Center Information and Will- Call counters: o At the Information Station, ... comply with Passport requirements, photograph meets Passport standards, and customer is provided fee information. * Prior to distributing...to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit… more
- Paylocity (Rochester, NY)
- … service or previous client interfacing role . Experience in payroll and/or call center environment Physical requirements . Ability to sit for extended ... client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. By effectively utilizing… more
- House of Blues (New York, NY)
- …Follow standards and processes for ticket types, ancillary events and qualifiers + Maintain call center phone system, and keep current all phone menus and ... Sales/VIP on any nightly upgrades, primary inventory, reports etc. Customer Service + Prompt, courteous and knowledgeable customer...over the phone + Facilitate night of show Will Call & Guest List Operations + Troubleshooting night of… more
- Nuvance Health (Poughkeepsie, NY)
- …databases and on- call schedules in a timely fashion. Exhibits strong customer service and telephone skills. Responsibilities: 1. Answers main number and patient ... information calls in a timely fashion, exhibiting strong customer service skill resulting in service excellence for the caller. 2. Implements code protocols… more
- NBT Bank (Sidney, NY)
- Pay Range: $22.35 - $31.28 Under limited supervision, performs customer service and sales by responding to telephone, written, and face-to-face communications from ... individual and allbusiness markets internal andexternal customers. Serves as the customer 's advocate by facilitating communications between the customer and… more
- TD Bank (New York, NY)
- …high-performance team focused on accelerating digital growth across new customer acquisition, increasing engagement and retention, and deepening relationships with ... teams, and a sharp understanding of how to align customer needs with digital experiences that drive loyalty, share...adoption of consumers in our retail store and contact center + Advocates and partners with marketing to provide… more
- Suburban Propane (Syracuse, NY)
- …growth, and retention. By collaborating closely with Area, Region, and local Customer Service Center management to implement effective coaching strategies, you ... **Overview** **Drive Innovation in Customer Service: Become a Quality Improvement Coaching Specialist...ongoing support and development to reps. + Familiarity with call recording and monitoring technology for tracking performance metrics,… more