- Nestle (New York, NY)
- …will closely collaborate with various stakeholders, including Technical & Quality Management, Customer Call Center (COE), HeadQuarters Technical Department, ... on the overall service quality, technician skill development, and customer satisfaction. Your contributions will be vital in ensuring...join a cohort of others who have chosen to call Nestle home. Nestle Nespresso USA is an equal… more
- LaSante Health Center (Brooklyn, NY)
- Hours: 9-5 Medical Front Desk/ Call Center LaSante Health Center is seeking a Call Center Representative to join our team. The ideal candidate will ... possess exceptional customer service skills and play a crucial role in...Serve as a liaison between patients and the health Center , directing calls to appropriate departments as needed. +… more
- City of New York (New York, NY)
- …REPRESENTATIVE CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The DOHMH Call Center delivers enhanced customer service to the people ... is a workgroup that receive calls from Medical Providers to inform the agency's Call Center of reportable illnesses and diseases such as Measles, Communicable… more
- Molina Healthcare (Albany, NY)
- …Nurse Practitioners + Understands and strives to meet or exceed call center metrics while providing high quality consistent customer service + Removes ... Associate's degree or equivalent combination of education and experience **Preferred Experience** + Customer Service/ Call Center experience in health care or… more
- Catholic Health (Buffalo, NY)
- …and authorization process in healthcare preferred + One (1) year of experience in a customer service or call center setting preferred KNOWLEDGE, SKILL AND ... level I activities. Additional expectations of this role include providing exceptional customer service, striving to anticipate and meet the needs of consumers,… more
- Veolia North America (New Rochelle, NY)
- …for providing an enhanced customer experience by meeting targeted call center , backoffice, revenue integrity, collections and field service metrics ... Service Leader and/or CSRs. This spans across the call center , collections, billing, revenue integrity, and... Customer Service & Metering. + Managing the Call Center and Walk in Office :… more
- University of Rochester (Rochester, NY)
- …+ On occasion, may require 24x7 availability for crisis, emergency situations, and/or special call center projects. + Answers customer inquiries as needed ... Center IT applications and telecom system to achieve departmental, team, and individual call metrics. + Understands call center industry to manage and… more
- Sedgwick (Albany, NY)
- …Lines License (required) with auto insurance experience + At least 1 year of customer service experience; call center experience strongly preferred + Strong ... with auto insurance experience** + At least 1 year of customer service experience; call center experience strongly preferred **Skills & Knowledge** +… more
- Cayuse Holdings (Albany, NY)
- …IT Service Management System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a ... **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level agreements using company and project… more
- Amalgamated Bank (New York, NY)
- …Trainer/Quality Assurance Analyst, you should have excellent knowledge of Call Center procedures and expertise in the customer authentication process and ... We are looking for an engaging Call Center Trainer/Quality Assurance Analyst to join our growing Call Center . In this role, you'll be responsible for… more