- Bank of America (Utica, NY)
- …client requests through calls, chats, or emails in an inbound contact center environment. Key responsibilities include working in a challenging environment, ensuring ... analysis + Reads frequent updates and learning materials, often while on the call , and implements into conversations with speed and accuracy + Complies with industry… more
- Arnot Health (Elmira, NY)
- …ultrasound equipment, ensuring accuracy and optimal performance. + Responsible for "on- call " duty on a rotating basis, including facility established holidays. + ... demonstrates the importance of satisfying the needs of the customer /patient by interacting with him/her in a friendly and...provide a secure and pleasant experience with the Medical Center . + It is understood that this job description… more
- University of Rochester (Rochester, NY)
- …next day cases. Initiates the printing and organizing of the next day's patient call slips and wristbands. + Serves as focal point for handling complaints from ... nursing and anesthesiology. Answers incoming phone calls in communications center , routing calls as appropriate. Provides support for departmental activities… more
- University of Rochester (Rochester, NY)
- …next day cases. Initiates the printing and organizing of the next day's patient call slips and wristbands. - Serves as focal point for handling complaints from ... nursing and anesthesiology. Answers incoming phone calls in communications center , routing calls as appropriate. Provides support for departmental activities… more
- University of Rochester (Rochester, NY)
- …and next-day cases. Initiates the printing and organizing of the next day's patient call slips and wristbands. + Serves as point person for handling complaints from ... nursing, and anesthesiology. Answers incoming phone calls in the communications center , routing calls as appropriate. Provides support for departmental activities,… more
- NBT Bank (Oneida, NY)
- …to include but not limited to answering internal and external customer questions, performing account maintenance and verification, reconciling the payment of ... Diploma, GED, or Equivalent Experience Skills and Abilities: + Customer service skills. + Data entry skills helpful but...assistance with the Careers website or submission process, please call ### or contact us via email at ###@nbtbank.com.… more
- Comcast (New York, NY)
- …VideoAmp, Dentsu) -Are looking for a fast-paced, working environment in the center of the television advertising space **Job Description** + Execute management and ... for how you do your job. + Own the customer experience - think and act in ways that...feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do… more
- KPH Healthcare Services, Inc. (Syracuse, NY)
- …workflow management. **Responsibilities** **Job Duties:** + Responsible for daily preparation of call center workflow + Responsible for accurate data entry of ... patient orders + Provide clinical services in TherigySTM + Provides resolution to customer service issues to ensure member satisfaction + Work with members to… more
- M&T Bank (Getzville, NY)
- …combined total of 6 years of higher education and relevant work experience in a call center or bank operations environment, including 1 years' work leadership or ... the assigned department. + Direct staff in the appropriate techniques of customer service, collections or account servicing, as applicable. + Resolve disputed… more
- M&T Bank (Getzville, NY)
- …combined total of 7 years of higher education and relevant work experience in a call center or bank operations, inclusive of 2 years' supervisory experience. + ... the assigned department. + Direct staff in the appropriate techniques of customer service, collections or account servicing, as applicable. + Resolve disputed… more