- General Physicians PC (Buffalo, NY)
- …required; two-year college degree preferred. + 2-4 years' experience in medical office, call center or customer service environment preferred. + Knowledge ... mail and fax bins in accordance with company policy. + Conduct call listening and eMR workflow reviews; deliver actionable insights and coaching opportunities… more
- Canon USA & Affiliates (NY)
- …The Skills & Expertise You Bring** - High school diploma or equivalent - Previous customer service or call center experience - Demonstrated knowledge of PC ... **About the Role** Canon ITS is seeking highly skilled, professional, and customer -focused individuals to deliver exceptional technical support. As a Canon Technical… more
- Tompkins Community Bank (Batavia, NY)
- …customers by using the right methods/tools available + Meet personal/ customer care center team targets and call handling quotas + Follow all company policies ... Overview Answers general inbound calls in a care center with the goal of customer ...As incumbent gains knowledge and experience, the work review, call monitoring and supervision may be reduced. Responsibilities +… more
- The Hertz Corporation (Albany, NY)
- …Looking For:** + High School Diploma or GED Required + Must have previous Call Center or Customer Relations experience (applicable to internal candidates) ... + Prior call center and customer service experience + Knowledge of GAR, Carrent, PC Excalibur, Salesforce, Intranet, and Global systems (applicable to… more
- Meta (New York, NY)
- …evolving operational strategy and execution in a hyper dynamic environment. Experience beyond customer support call center operations - specifically sales ... a Director of Vendor Operations to lead its global call center partnerships at a strategic and...seasoned vendor operations leader with deep experience in global call centers that focus on sales/revenue and customer… more
- Elevance Health (East Syracuse, NY)
- …Skills and Capabilities** + Knowledge of services and contracts preferred. + Prior call center or customer service experience within the healthcare ... **SCA Customer Care Representative I** **Location** : **East Syracuse,...Friday, 10:30 AM to 7:00 PM EST** The **SCA Customer Care Representative I** is responsible for handling or… more
- Aspen Dental (Albany, NY)
- …set appointments.Focus on appointment acceptance and customer care to reach individual and call center goals. + Additional duties as assigned by the Call ... **Spanish** + 1+ years of customer service experience required (retail, call center , or hospitality preferred), with ability to answer calls in a high-volume… more
- WMCHealth (Hawthorne, NY)
- …duties as assigned. Qualifications/Requirements: Experience: Minimum of one (1) year of call center and/or customer service experience preferred. Education: ... Company: NorthEast Provider Solutions Inc. City/State: Hawthorne, NY Category: Service/Trades Department: Call Center Union: No Position: Full Time Hours: M-F… more
- Rochester Institute of Technology (Rochester, NY)
- …+ 3 years' experience in a direct customer support role in a call center or high volume office environment + Experience answering questions or resolving ... and issues in a professional and timely manner. The Service Center Analyst will: + Provide customer support for the RIT community via multiple methods of intake,… more
- Humana (Albany, NY)
- …Excellent communication skills both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + ... pharmacy setting + Ability to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting + Strong communication and… more