- St. Luke's University Health Network (Allentown, PA)
- …of Network capacity. JOB DUTIES AND RESPONSIBILITIES: + Answers all calls into the call center in a timely fashion while demonstrating exceptional customer ... of the caller. + Works efficiently out of Bed Planning and Transfer Center modules in the electronic medical records system, Epic. + Effectively utilizes medical… more
- UPMC (West Mifflin, PA)
- …is required + Experience in a health care setting, transfer center , or call center is preferred + Customer service experience preferred + Knowledge ... The UPMC Center for Emergency Medicine is looking to hire..., determining the emergent or non-emergent nature of the call and processing per departmental guidelines. Accurately and efficiently… more
- Geisinger (Danville, PA)
- …to build a rewarding, lasting career with impact. Job Duties The Contact Center Quality RN is responsible for leading quality assurance and improvement initiatives ... with quality monitoring and data analytics to ensure compliance with HIPAA, customer service standards, and clinical best practices. Conduct audits, analyze trends,… more
- The Childrens Place (Lancaster, PA)
- …and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling ... clean store and backroom. **Responsibilities:** **Key Accountabilities:** + Be aware of customer activity and respond with a sense of urgency, prioritizing assisting… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... and document all cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service.… more
- St. Luke's University Health Network (Allentown, PA)
- …schedules that align with forecasted staffing needs, considering factors such as call volumes, customer demand patterns, and business objectives. Take into ... and resource utilization. Make adjustments based on real-time data, such as call volumes and agent performance, to maintain optimal staffing levels and meet… more
- Intermountain Health (Harrisburg, PA)
- …architects to ensure compliance with network standards. 14. Participates in 24/7 on- call rotation. 15. Prepares and ensures accuracy of documentation. **Skills** + ... network management tools. (Service Now and SolarWinds preferred) - and - Strong customer service orientation. - and - Experience in a healthcare environment. - and… more
- Newport Meadows Nursing and Rehabilitation Center (Christiana, PA)
- …7AM - 3PM INCLUDES EVERY OTHER WEEKEND Newport Meadows Nursing & Rehabilitation Center located in Christiana, PA. is currently seeking energetic person to perform ... short term stay We are dedicated to providing exemplary customer service and top-quality care to its residents We...reimbursement Applicants please contact Human Resources at ###@newportmeadowsHC.com or call : ### We are proud to be an Equal… more
- WellSpan Health (Mount Gretna, PA)
- …to transition the client to the program, and participates in the conference call with the psychiatrist as necessary. Provides a summary of pertinent clinical ... serve other staff and potential clients. + Maintains a constant awareness of customer service, and assists customers until their needs are satisfied. + Completes… more
- Fresenius Medical Center (Norristown, PA)
- …needed basis. + Supports and promotes the FMCNA's mission, vision, values, and customer service philosophy. + Performs all other duties as assigned by manager within ... meetings may be required. + Position requires participation in on- call rotation. (Night, Weekend or as defined by individual...RN + 6 months dialysis experience required to be on- call . + Hemodialysis and/or ICU experience (preferred). + Successful… more