- Deluxe (Fort Worth, TX)
- …qualifications: + Associate's degree in business, or related field + 2 years of Call Center experience involving customer service, technical support, and ... researching detailed account information, with a strong emphasis on customer satisfaction. Participate in ongoing, hands-on training to learn...demeanor. + Assist with any overflow calls from other call center queues due to low staffing… more
- Kelly Services (Austin, TX)
- …or GED + 6+ months of experience in customer service, help desk, or call center + Comfortable talking on the phone + Basic computer skills (PC, Microsoft ... tickets and escalate when needed + Deliver friendly, professional customer service **What You Need:** + High School Diploma...can be directed to the Kelly Human Resource Knowledge Center . Kelly complies with the requirements of California's state… more
- Cardinal Health (Austin, TX)
- …service experience, preferred + Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred + Clear ... calls, with ability to determine needs and provide one call resolution + Responsible for reporting adverse events within...for patient follow ups or confirmations + Demonstrate superior customer support talents + Interact with the patient referral… more
- Brink's (Austin, TX)
- …and upholding the company's customer care commitment and policies. The Call Center Agent is primarily responsible for assisting customers via telephone, ... and grow. Job Description Job Description: As the Agent, Customer Success under the general guidance of the Supervisor,...required + Minimum of 2 years' experience in a call center setting. + Excellent computer, language… more
- TEKsystems (Houston, TX)
- …products and making recommendations. * Other duties as required. Skills microsoft, call center , manufacturing industry, spanish, Customer service, Help ... desk support, Support, Customer support Top Skills Details microsoft, call center ,manufacturing industry,spanish Additional Skills & Qualifications The… more
- Sedgwick (Bedford, TX)
- …degree from an accredited college or university preferred. Experience: Six (6) years of call center or customer service experience or equivalent combination ... and resolves problems and issues. + Ensures that company customer service standards are met. + Communicates with upper...customer service skills + Good knowledge of service center processes and procedures + Good oral and written… more
- TEKsystems (San Antonio, TX)
- …required Active Property and Casualty Insurance license is preferred (not required) Prior call center / customer service experience required Pay and Benefits ... leading service standards by providing prompt service and one call resolution. + Timely entry of all inbound leads...create a great culture that centers around servicing the customer and creating growth for the company. + Most… more
- Molina Healthcare (TX)
- …Diploma or equivalency **REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : + 1-3 years of call center or customer service experience + Excellent ... day-to-day operations as delegated. + Follow policies and procedures for appropriate call resolution or transfer to internal departments as required + Utilize… more
- Houston Methodist (Katy, TX)
- …degree preferred **WORK EXPERIENCE** + Two years of experience in a healthcare setting and/or call center operation to include one year in a training or educator ... for internal employees, two years of experience in a call center operation + One year of...members and co-workers in a manner consistent with a customer service focus and application of positive language principles… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + ... environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree… more