- Mass Markets (Dallas, TX)
- …years of age + High School Diploma or Equivalent + Minimum of three (3) years in a call center environment + Minimum of (1) year of experience in a customer ... performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing… more
- Saia, Inc (Grand Prairie, TX)
- …satisfaction. **Qualifications** + High school diploma or GED. + 2+ years of facilities, call center , customer service, or related experience. + Proficiency ... support tickets efficiently by providing timely technical assistance and addressing customer inquiries and issues. Delivers prompt and effective solutions to… more
- CACI International (San Antonio, TX)
- Chinese Language Instructor - Part-Time On- Call Job Category: Language Services Time Type: Part time Minimum Clearance Required to Start: NACI Employee Type: ... Part-Time On- Call Percentage of Travel Required: Up to 10% Type...At CACI, we place character and innovation at the center of everything we do. As a valued team… more
- Whirlpool Corporation (Austin, TX)
- …+ A basic understanding of how to leverage numerous and different technologies + Customer Service Experience and/or Call Center Operations + Knowledge of ... for cross-functional communication and collaboration to create the desired customer experience. **Your responsibilities will include** + Support Consumer Service… more
- Capgemini (El Paso, TX)
- …. People matter, results count. Profile: Customer Service Analysts / Contact Center / Call Center (Remote Job) *Hours of operation: Tues ... and mediums of communication - written, verbal and/or by phone Requirements *Prior call center experience preferably with a multi-screen setup for easier… more
- Mass Markets (Killeen, TX)
- …questions and a brief pre-employment test. POSITION RESPONSIBILITIES WHAT IS A BLENDED CALL CENTER PROFESSIONAL? As a blended role, you are responsible for ... performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing… more
- Houston Methodist (Katy, TX)
- …below) in lieu of degree **WORK EXPERIENCE** + Five years of experience in a call center operation to include three years in a workforce management analyst role ... members and co-workers in a manner consistent with a customer service focus and application of positive language principles...meet established objectives + Ability to work in a call center production environment, or comparable magnitude,… more
- Kyndryl (Austin, TX)
- …and workflow-driven architectures. + Deliver measurable outcomes such as improved first- call resolution, reduced handle time, and enhanced customer satisfaction. ... + Strong leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. + Experience with AI/ML… more
- Mass Markets (Killeen, TX)
- …established ourselves as a trusted partner in the industry. We're hiring entry-level Call Center Representatives to support a variety of inbound and outbound ... performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing… more
- Houston Methodist (Katy, TX)
- …degree preferred **WORK EXPERIENCE** + Five years of experience in healthcare setting/ call center operations + Clinical knowledge and experience with a ... and registration. Additional responsibilities for the Senior Patient Access Center Representative position include providing excellent customer service… more