- Navient (Austin, TX)
- …smooth transitions to newer platforms. **About You:** + 6+ years experience managing contact center software in a call center environment. + Proven ... Center Engineer position will report to the Director, Customer Experience.** **As the Contact Center Engineer,...the Director, Customer Experience.** **As the Contact Center Engineer, you will:** + Oversee the configuration and… more
- Texas Health Action (Austin, TX)
- …of high-quality patient care. This position is a hybrid role that will support the call center primarily but will also be working in clinic and assisting with ... exercise a high degree of diplomacy and tact; excellent customer services and interpersonal communication skills; Cultural sensitivity and...1 year experience in a medical setting & or call center experience + Knowledge of medical… more
- Intermountain Health (Austin, TX)
- …WFM analysts, providing coaching and feedback to improve performance. Collaborate with other call center managers and operations teams to align on strategy and ... Develop short-, medium-, and long-term staffing plans to meet customer demand and service level agreements (SLAs).Work with finance...is often preferred. + Several years of experience in call center operations and workforce management are… more
- Houston Methodist (The Woodlands, TX)
- …physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Strong assessment, ... + Business professional No + Other (department approved) No **ON- CALL _*Note that employees may be required to be...services as our flagship hospital in the Texas Medical Center . Also, on the beautiful hospital campus, located at… more
- Houston Methodist (The Woodlands, TX)
- …physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Strong assessment, ... + Business professional No + Other (department approved) No **ON- CALL _*Note that employees may be required to be...services as our flagship hospital in the Texas Medical Center . Also, on the beautiful hospital campus, located at… more
- Houston Methodist (Nassau Bay, TX)
- **Looking for a Director of our Childbirth Center . We are a 19 bed LDRP with a 3 bed OBED and a 6 bed NICU II. Experience in Labor & Delivery or NICU required.** At ... necessary to ensure the best possible delivery of service and high customer /patient satisfaction. + Drives department service standards and activities to impact… more
- MD Anderson Cancer Center (Houston, TX)
- …team and essential commitment to show up to 1MC. *MISSION STATEMENT*: MD Anderson Cancer Center The mission of The University of Texas MD Anderson Cancer Center ... and caregivers (hereto for clients) after they have visited the MD Anderson Cancer Center . These programs support our patients' need for access to care evenings and… more
- Wounded Warrior Project (San Antonio, TX)
- …core values, and a pleasure to work with. EXPERIENCE Requirements + Two years of call center experience, or customer service experience in a retail, ... you. The Wounded Warrior Project (WWP) Warrior Support Coordinator - Resource Center provides internal and external information, referral services, and outreach to… more
- Omni Hotels (San Antonio, TX)
- …El Mercado, La Villita District, Spanish governor's Palace, San Antonio Convention Center and other well-known landmarks. Omni La Mansion del Rio's associates enjoy ... Must be able to set tables to specifications, carry trays, and have excellent customer service experience + Assist in the upkeep and organization of all liquor… more
- Mass Markets (Killeen, TX)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more