- Verint Systems, Inc. (Austin, TX)
- …Familiarity with Verint or similar products; and/or understanding of Contact Center , cloud technology, call recording, Speech Analytics, Text Analytics, ... At Verint, we believe customer engagement is the core of every global...a subject matter expert in Speech Analytics, Quality and Customer Engagement. In this role the Solution Consultant will… more
- Allied Universal (Richardson, TX)
- …(eg, GED) + Minimum of four (4) years of law enforcement, security, military, or call center experience + Prior supervisory experience + Ability to identify a ... Assistant MaRC Manager. The Assistant Manager at our Monitoring and Response Center (MaRC) will monitor the assigned customers, document any activity, contact… more
- Hilton (Houston, TX)
- …this beautiful 1200 room hotel is connected to the George R\. Brown Convention Center via skywalk and adjacent to both Discovery Green Park and Toyota Center ... ideal candidate has a minimum of 2 years of customer service experience, a background in hospitality, and knowledge...are at the heart of it all\! **Job:** _Call Center and Reservations_ **Title:** _Group Reservations Coordinator \- Hilton… more
- HCA Healthcare (San Antonio, TX)
- …is a day shift (7am-3:30pm) position with rotational weekends and on- call .** **Introduction** Experience the HCA Healthcare difference where colleagues are trusted, ... work order flow and completion. Manages day to day customer unscheduled work orders, backlogs, scheduled work orders and...hospital in the now internationally acclaimed South Texas Medical Center . With over 900 beds, Methodist Hospital offers a… more
- Dow (Texas City, TX)
- …Learn more about us and our ambition to be the most innovative, customer -centric, inclusive and sustainable materials science company in the world by visiting ... asset capabilities provide safe, reliable, and attractive services to support customer growth targets, while delivering bottom line growth. Our Peopleare… more
- Encore (Dallas, TX)
- …audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations ... view our career path here: https://jobs.encoreglobal.com/en/career-paths * 1 year of customer service or hospitality experience is preferred. * 1 year of… more
- House of Blues (Austin, TX)
- …Follow standards and processes for ticket types, ancillary events and qualifiers + Maintain call center phone system, and keep current all phone menus and ... Sales/VIP on any nightly upgrades, primary inventory, reports etc. Customer Service + Prompt, courteous and knowledgeable customer...over the phone + Facilitate night of show Will Call & Guest List Operations + Troubleshooting night of… more
- CGI Technologies and Solutions, Inc. (Dallas, TX)
- …and archive files for storage purposes. * Interface with passport applicants at Agency/ Center Information and Will- Call counters: o At the Information Station, ... comply with Passport requirements, photograph meets Passport standards, and customer is provided fee information. * Prior to distributing...to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit… more
- Citigroup (San Antonio, TX)
- …focusing on knowledge and service improvement + Monitors and manages standard call center metrics for abandonment rate, service level, staffing requirements, ... non-licensed associates, internal partners, and clients, they handle escalated customer inquiries and ensures client requests/problem resolution is handled promptly… more
- Netsync Network Solutions (TX)
- …terms, and prepare sales order forms and/or reports. + Investigate and troubleshoot customer service issues. Additional Duties: + Coordinate customer training as ... applicable. Skills and Experience: + Solid experience in opportunity qualification, pre- call planning, call control, account development, and time management.… more