- Koniag Government Services (Alexandria, VA)
- …Services company, is seeking a Cyber Defense - Senior Security Operations Center /Incident Response Analyst to support **KDS** and our government customer ... incident response playbooks + Coordinate with external security teams + Provide on- call support for major incidents + Lead after-action reviews and lesson-learned… more
- Sharecare (Richmond, VA)
- …+ High school diploma required. + Minimum of one year experience in sales driven, call center and/or customer service environment. + Experience in clinical ... program by providing high quality telephonic/digital enrollment with members in a virtual call center environment. The VBCM program is based on patient centered… more
- PNC (Dulles, VA)
- …Bilingual (Spanish) preferred **Job Description** + Acquires and deepens the branch customer base through a variety of proactive sales and service activities. ... Manages the customer experience by identifying opportunities to improve the ...accommodation requests will not receive responses. Applicants may also call ### and say "Workday" for accommodation assistance. All… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... and document all cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service.… more
- The Childrens Place (Richmond, VA)
- …and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling ... clean store and backroom. **Responsibilities:** **Key Accountabilities:** + Be aware of customer activity and respond with a sense of urgency, prioritizing assisting… more
- Bon Secours Mercy Health (Midlothian, VA)
- …and/or work assignments, modifying work assignments, assisting with meal coverage, fielding call offs and providing adequate staffing levels for the next shift. ... Good communication skills Able to effectively work with diverse people Good customer service skills Good organizational skills and time management skills Good oral… more
- Target (Suffolk, VA)
- …to optimize use of material handling equipment, manage external contractors, be on- call for emergencies, handle multiple projects and daily activities, and meet ... projects + Experience with multi-contractor management + Self-motivated and customer -centric + Excellent PC competency **Benefits Eligibility** Please paste this… more
- Fresenius Medical Center (Suffolk, VA)
- …+ Supports and promotes the Fresenius Kidney Care mission, vision, values, and customer service philosophy. + Performs all other duties as assigned by Supervisor. ... to ensure reliable and adequate coverage. + Position requires participation in on- call rotation. (Night, Weekend or as defined by individual program needs). +… more
- Mass Markets (VA)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... answer customer questions + Create and maintain customer CRM records with accurate call details...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (VA)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... using a Knowledge Base system in conjunction with your call handling + Accurately document customer interaction...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more