- Deloitte (Rosslyn, VA)
- …technology who wants to work in a collaborative environment? As an experienced Customer Communications Technology Sr. Genesys Engineer you will have the ability to ... Linux and Windows + Configure and manage Genesys Engage components, including call flows, queues, and reporting dashboards to optimize performance. + Provide ongoing… more
- Wells Fargo (Roanoke, VA)
- …+ Ability to execute in a fast paced, high demand, metric driven call center environment. + Excellent verbal, written, and interpersonal communication skills ... or external customers **Required Qualifications:** + 6+ months of Customer Service, Financial Services or Contact Center ...of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a… more
- Robert Half Office Team (Newport News, VA)
- …a related field. * Strong customer service skills with experience in call center environments. * Proficiency in computer-aided dispatch systems and logistics ... you will manage service calls, coordinate technician schedules, and ensure customer needs are addressed efficiently and professionally. This position requires strong… more
- Google (Reston, VA)
- …languages: Javascript, Java, Go. + Experience in Agentic Design, especially Chat and Call Center systems, Agents, Search, and GenAI. + Active US Government ... Must be a US Citizen to meet customer and compliance requirements, including potential access to...based applications, using Agentic design. + Experience with contact center technologies and platforms and building conversational applications. +… more
- University of Virginia (Charlottesville, VA)
- …balances and billing inquiries with the highest degree of courtesy and professionalism. The call center is the primary point for all inbound contacts from our ... hours per week (Weekdays only) Location: North Fork Research Park The Customer Service Resolution Specialist handles and resolves customer questions, complaints,… more
- CVS Health (Richmond, VA)
- …- Customer Service experiences in a transaction-based environment such as a call center or retail location preferred, demonstrating ability to be empathetic ... of 8:00am to 5:00pm EST The role of the Customer Service Representative is to be customer -focused...the Customer Service Representative is to be customer -focused by putting people first during every interaction, inspiring… more
- Robert Half Office Team (Ashland, VA)
- …inbound and outbound calls with a focus on client satisfaction. * Experience with call center operations and order entry processes. * Strong knowledge of ... Description We are looking for a friendly and detail-oriented Customer Service Representative to join our team in Ashland, Virginia. This Contract-to-Permanent… more
- Sharecare (Richmond, VA)
- …+ Proactively educate caller on program benefits. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... for everyone. To learn more, visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers,… more
- Sharecare (Richmond, VA)
- …outbound calls to drive participation in programs. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... for everyone. To learn more, visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers,… more
- Shuvel Digital (Vienna, VA)
- …+ Desired - 3+ years of Tier 1 support and capabilities or similar + Desired - Call Center or front-line customer support experience + Desired - Knowledge of ... Enterprise Technology Services (ETS), where we strive to resolve customer incidents, answer questions, and assist with submitting Service...connect and discuss this further. Please feel free to call or email me at your convenience, or let… more