- CVS Health (Richmond, VA)
- …- Customer Service experiences in a transaction-based environment such as a call center or retail location preferred, demonstrating ability to be empathetic ... of 8:00am to 5:00pm EST The role of the Customer Service Representative is to be customer -focused...the Customer Service Representative is to be customer -focused by putting people first during every interaction, inspiring… more
- Robert Half Office Team (Ashland, VA)
- …inbound and outbound calls with a focus on client satisfaction. * Experience with call center operations and order entry processes. * Strong knowledge of ... Description We are looking for a friendly and detail-oriented Customer Service Representative to join our team in Ashland, Virginia. This Contract-to-Permanent… more
- Sharecare (Richmond, VA)
- …+ Proactively educate caller on program benefits. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... for everyone. To learn more, visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers,… more
- Sharecare (Richmond, VA)
- …outbound calls to drive participation in programs. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... for everyone. To learn more, visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers,… more
- Shuvel Digital (Vienna, VA)
- …+ Desired - 3+ years of Tier 1 support and capabilities or similar + Desired - Call Center or front-line customer support experience + Desired - Knowledge of ... Enterprise Technology Services (ETS), where we strive to resolve customer incidents, answer questions, and assist with submitting Service...connect and discuss this further. Please feel free to call or email me at your convenience, or let… more
- CACI International (Arlington, VA)
- Customer Support Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage ... and champion continuous service improvement initiatives to meet or exceed customer -defined Acceptable Quality Levels of team performance. + Escalate incidents to… more
- Datavant (Richmond, VA)
- …our bold vision for healthcare. **Position Highlights:** **This is a Remote role ( Call Center ).** + Full-Time: Monday-Friday 8:30-5:00 PM OR 8:00-4:30pm EST + ... + Documenting information on multiple platforms using two computer monitors. + Preferred Customer Service and Data Entry and Release of Information experience + Full… more
- ADP (Norfolk, VA)
- …for success! To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with ... **:** _Required Qualifications_ + At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience. + You… more
- Datavant (Richmond, VA)
- …life experiences to realize our bold vision for healthcare. This is a Remote role ( Call Center ) * Full-Time: Monday - Friday 8am-4:30pm EST * Comfortable working ... in a high-volume production environment. * Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status * Documenting information in multiple platforms using two computer monitors. *… more
- Pearl Interactive Network (Richmond, VA)
- …overspending, analyzing cost variance and scheduling expenses. + Summarize, collect and analyze call center trends and data for regular performance reports. + ... needed. + Maintain consistent professional improvement through company provided workshops, tracking call center trends and active participation in team projects.… more