- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …* 8+ years in business analysis, with at least 3 years in Medicare call center environments. * Strong understanding of Medicare policies, claims processing, and ... (NGD) is a vital system designed to offer a unified interface for Customer Service Representatives (CSRs) to effectively address the needs of beneficiaries and… more
- Otsuka America Pharmaceutical Inc. (Richmond, VA)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... the primary business partner between Medical Affairs and the Otsuka Omnichannel Center of Excellence (CoE) and broader technology teams, ensuring medical content and… more
- Koniag Government Services (Alexandria, VA)
- …Patent and Trademark Office (USPTO) to become part of the Inventors Assistance Center (IAC) team. These Specialists answer customer inquiries and provide patent ... are direct, part-time positions with our company, initially working at the customer site in Alexandria, VA, with telecommuting options following completion of IAC… more
- CenterWell (Newport News, VA)
- …within the Center . + Participates in the local primary care "on- call " program of CenterWell as needed. + Assures personal compliance with licensing, ... with those they do. **Responsibilities:** + Evaluates and treats center patients in accordance with standards of care. +...practice in a value based care setting + Superior patient/ customer service + Basic computer skills, including email and… more
- HCA Healthcare (Dulles, VA)
- …Jump-start your career as an Ultrasound Tech today with StoneSprings Hospital Center . **Benefits** StoneSprings Hospital Center offers a total rewards package ... Supports responsible staffing decisions (cancels, places staff on hold/on call , calls in on hold/on call staff...cognizant of age specific, cultural and physical needs of customer in providing service. + Maintains confidentiality of all… more
- Chenega Corporation (Fort Belvoir, VA)
- …+ Troubleshoot end users' enterprise email system configurations. + Respond to all customer trouble requests and the problem calls received by telephone, email, or ... by the Remedy ticketing system within the AITP timelines. + Resolve customer issues using automated remote-control software or other remote tools where possible.… more
- Reliance Medical Transport (Virginia Beach, VA)
- …all required training. + Communicate with dispatch personnel to receive and understand call data and customer feedback. + Monitor and maintain the general ... 24 hour shift on Sundays. Essential Duties and Responsibilities: + Assess each call situation to determine the best course of action; utilizes medical equipment… more
- ASM Global (Richmond, VA)
- …mail, handles Will- Call window according to procedures. + Demonstrates excellent customer service skills; responds promptly to customer needs; responds to ... Office Reports To: Box Office Managers - Altria Theater & Dominion Energy Center FLSA Status: Full Time/Exempt Summary Assists the ASM Richmond Box Office Managers… more
- Pearl Interactive Network (Richmond, VA)
- …maintain systems for capturing, analyzing, and reporting quality measures related to call handling, customer interactions, and service outcomes. + **Reporting & ... to help monitor, evaluate, and enhance performance across our contact center operations. The **Quality Assurance Analyst (QAA)** is responsible for ensuring… more
- Pearl Interactive Network (Richmond, VA)
- …years of management experience. + Previous program management experience preferred in a call center environment. + 3 years' experience supervising or managing ... and support positions. + Implements CRM protocols for each customer /client program. + Performs all other duties as assigned....inbound/outbound/virtual call center . + Highly proficient utilizing Excel… more