- Cardinal Health (Richmond, VA)
- …Certified Pharmacy Technician, preferred** 1+ years' experience in fast paced call center environment** Basic computer knowledge, Microsoft systems, telephony** ... handling inbound calls, with ability to determine needs and provide one call resolution.** Manage workload of inbound faxes (if applicable)** Investigate and resolve… more
- Oneida Technical Solutions (Fort Belvoir, VA)
- …US Army Network Enterprise Technology Command (NETCOM) and the Regional NetworkEnterprise Center for the National Capital Region (RNEC-NCR), we are currently seeking ... Distribution Switches (NIPR/layer 2, SIPR/Layer #) on a 24-hour, 7-day-a-week on call basis, supporting the network system, and configuring and supporting the use… more
- CACI International (VA)
- …configuring system software and hardware, monitoring system performance, resolving customer tickets within JIRA and supporting system incident troubleshooting calls. ... Tier 3 members closely interact with the government customer to achieve system objectives, provide ticket updates, and...status updates. Tier 3 members are expected to be on- call for a week at a time approximately 4… more
- CoreSite (Reston, VA)
- …of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence, ... Telecom and Network infrastructure environment, with 24 x 7 support in an on- call rotation + Continuous monitoring of all network equipment via network monitoring… more
- Live Nation (Bristow, VA)
- …Follow standards and processes for ticket types, ancillary events and qualifiers + Maintain call center phone system, and keep current all phone menus and ... Sales/VIP on any nightly upgrades, primary inventory, reports etc. Customer Service + Prompt, courteous and knowledgeable customer...over the phone + Facilitate night of show Will Call & Guest List Operations + Troubleshooting night of… more
- Leidos (Chantilly, VA)
- …involving technical, mechanical, or software-related servicing. + Demonstrated success working in a call center or help desk setting. + Knowledge of basic ... executive-level personnel and VIPs. This role requires a professional demeanor, exceptional customer service, and a strong knowledge of local and regional routes.… more
- CACI International (Springfield, VA)
- …to effectively manage and prioritize incidents. - Support in times of high call volume, first-level technical support in a 24x7 world-class service center , ... infrastructure is maintained at an optimal level to satisfy customer mission needs. - Monitor, recognize, evaluate, and correlate...At CACI, we place character and innovation at the center of everything we do. As a valued team… more
- NTT America, Inc. (Ashburn, VA)
- …you can grow, belong and thrive. **Your day at NTT DATA** Provide customer service, troubleshooting, as well as incident escalation for all users contacting the ... manage hardware, software or network problems with users. + Records required customer and problem information, updating records with appropriate journal entries of… more
- Enterprise Mobility (Charlottesville, VA)
- …+ Customer service in a sales industry (ie retail restaurant, hospitality, call center ) + Participation as an athlete on a professional, semi-professional or ... Management Training Program. Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training,… more
- Lowe's (Charlottesville, VA)
- …Specialists at Lowe's are very active, moving throughout the store or garden center , answering phones, and talking to customers. As a Sales Specialist, you'll spend ... a sale. Your exceptional consulting services help ensure that customer needs are met before leaving the store. You...of pricing and documentation + Support all checkout functions, call buttons, departmental pages, or requests for assistance +… more