- Mass Markets (Midway, GA)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- SolomonEdwards (Atlanta, GA)
- …Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate. - Answer high-volume, ... visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage...one of its mortgage clients to operate in a call center environment supporting consumer direct lending.… more
- Fiserv (Marietta, GA)
- …to have:** * High School Diploma or equivalent. * Minimum 6 months collections or call center experience. **What would be great to have:** * Knowledge of ... impact on a global scale, come make a difference at Fiserv. **Job Title** Customer Collection Support **What does a successful Card Services - Collection Agent do at… more
- State of Georgia (Fulton County, GA)
- …to contact center operations. Analyzes performance metrics such as call volume, response times, customer satisfaction, agent productivity, and abandonment ... to assess the efficiency and effectiveness of the contact center . Research and resolves program issues and inquiries. Performs...(2) years of experience required at the lower level Customer Svc Rep 2 (GST121). Additional Information… more
- Vivint (Port Wentworth, GA)
- …+ Sales experience - car sales, retail sales, insurance sales, B2C sales, call center experience + Field technician experience - cable installation, internet ... our Field Services Technician team** and looking for motivated, customer -focused, coachable individuals who have a knack for technology...So, whether you're an experienced Field Technician, a sales rep looking for a change, or just a motivated,… more
- Transdev (Atlanta, GA)
- …California applicants: Please Click Here for CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full ... provides Operators with timely instructions and responses. We are seeking customer service-oriented professionals who are dedicated to safety. The ideal candidate… more
- Gwinnett County Public Schools (Suwanee, GA)
- …periods of time may occur due to the nature of the emergency telephone call center . This position may require 24-hour on- call assignments, over-time, ... Openings: 1 License and Certification Qualifications: Georgia Crime Information Center (GCIC) certification preferred.Education Qualifications: High school diploma or… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …in services and proposing improvement measures. + Monitors the performance of EMITS call center (###). + Provides EMITS manager with recommendations/feedback as ... for the related/assigned/specific operating unit to deliver high quality, customer focused, cost effective, responsive interpretation, training, and overview...needed to improve the performance of the call center . + Monitors and evaluates OPI… more
- Medtronic (Atlanta, GA)
- …Key measures of success include uptime management, internal and external customer satisfaction and functional objectives as well as Service specific goals ... activities + Be a services ECO ( change order) representative in R&D projects. Includes both ECO origination for...to broader Services team (outside of RAS S&R) for call closure and escalation follow-up + Develop content, validate,… more
- Transdev (Atlanta, GA)
- …to system emergencies; investigates and completes accident reports, incidents, and customer complaints + Public/ Customer facing management and leadership of ... to system emergencies; investigates and completes accident reports, incidents, and customer complaints + Assist team members with payroll, interpersonal issues, and… more