- State of Georgia (Fulton County, GA)
- …to contact center operations. Analyzes performance metrics such as call volume, response times, customer satisfaction, agent productivity, and abandonment ... to assess the efficiency and effectiveness of the contact center . Research and resolves program issues and inquiries. Performs...(2) years of experience required at the lower level Customer Svc Rep 2 (GST121). Additional Information… more
- Fiserv (Marietta, GA)
- …do?** At Fiserv, a Quality Analyst plays a critical role in ensuring that our call center operations meet the highest standards of quality and performance. The ... of experience in conducting quality assurance audits in a call center environment. + 1+ years of...detail. + Excellent oral and written communication skills. + Customer -centric approach and experience in customer service… more
- Vivint (Warner Robins, GA)
- …+ Sales experience - car sales, retail sales, insurance sales, B2C sales, call center experience + Field technician experience - cable installation, internet ... our Field Services Technician team** and looking for motivated, customer -focused, coachable individuals who have a knack for technology...So, whether you're an experienced Field Technician, a sales rep looking for a change, or just a motivated,… more
- Fortive Corporation (GA)
- …Advanced Sterilization Products' Field Service Engineer I is responsible for providing customer service solutions related to installation and validation of new ASP ... position: * Partners with sales and clinical education field team to deliver customer -focused high value business solutions that drive customer loyalty and… more
- Owens & Minor (Lawrenceville, GA)
- …and maintenance regulations. + Schedules Delivery employees on a daily and on- call basis. + Completes daily route preparation. + Assigns additional routes as ... orders, patient problems and delivery employee incidents. + May need to perform on- call duties as needed. + May manage multiple branch locations as needed. **OTHER… more
- Transdev (Atlanta, GA)
- …California applicants: Please Click Here for CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full ... provides Operators with timely instructions and responses. We are seeking customer service-oriented professionals who are dedicated to safety. The ideal candidate… more
- Gwinnett County Public Schools (Suwanee, GA)
- …periods of time may occur due to the nature of the emergency telephone call center . This position may require 24-hour on- call assignments, over-time, ... Openings: 1 License and Certification Qualifications: Georgia Crime Information Center (GCIC) certification preferred.Education Qualifications: High school diploma or… more
- Transdev (Marietta, GA)
- …request. California applicants:Please Click Here for CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full ... and provides Operators with timely instructions and responses. We are seeking customer service-oriented professionals who are dedicated to safety. Transdev is proud… more
- Southern Company (Atlanta, GA)
- …and routing of emergency and non-emergency work to field resources. Provide excellent customer service with inbound customer inquiries as well as outbound ... follow-up calls. Responsible for creating and maintaining a positive customer experience while running an efficient operation providing best in class service. The… more
- Peachtree Orthopedics (Atlanta, GA)
- …Strong understanding of customer service principles. + Previous experience in a call center or medical practice setting is preferred. + Experience with ... diploma or GED required. + At least two years of experience as a customer care representative in a medical office. + Basic knowledge of medical terminology is a… more