- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …to ensure adequate coverage and most effective, efficient use of Contact Center Triage Consultants + Possesses strong customer service skills, knowledge ... customer service standards + Oversees functions of Customer Contact Center to include assigning staff...years' experience in supervisory or leadership position in a call /contact center . Minimum of 3 years full-time… more
- Staples (Lithia Springs, GA)
- …and expertise to our customers. **What you'll be doing:** The Warehouse Fulfillment Center Supervisor will partner with the other Fulfillment Center leadership ... expectations are met. You will collaborate with the Fulfillment Center Team Manager and the other management of the...of your team, at all levels to ensure successful customer outcomes. + Understanding of and ability to use… more
- Securitas Security Services USA, Inc. (Lithia Springs, GA)
- …Officer positions are highly sought after. If you have experience in positions like Call Center Representative , Dispatch or Camera Monitoring this role is ... **Data Center Security Officer** The Data Center ...ensure the protection of assets and property. Provides strong customer service, access control, loss prevention, incident response, observation… more
- Fiserv (Marietta, GA)
- …a global scale, come make a difference at Fiserv. **Job Title** Contact Center Support Associate **What does a successful** **Contact Center Support Associate** ... deposit and digital check scanner products. You'll support high call volume caseloads and will have an opportunity to...caseloads and will have an opportunity to ensure a customer experience and order success. **What you will do:**… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... and document all cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service.… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + ... production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and… more
- Mass Markets (Savannah, GA)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Fresenius Medical Center (Lithonia, GA)
- **PURPOSE AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more
- Fresenius Medical Center (Riverdale, GA)
- …+ Ensure all staff is trained in the principles and concepts and practice Customer Service Model. + Creates and implements a (CQI) Process Improvement Team that ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more
- Fresenius Medical Center (Decatur, GA)
- …AND SCOPE:** Supports the Organization's mission, vision, core values and customer service philosophy. Adheres to the Organization's Compliance Program, including ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more