- Excellus BlueCross BlueShield (Rochester, NY)
- …excellent customer -centered service providing information regarding services in a call center environment. + Responds to customers in a professional, ... computer in a professional environment, preferably with Microsoft Office Products. + Call center experience preferred, not required. + Strong analytical and… more
- University of Rochester (Rochester, NY)
- …required. + Or equivalent combination of education and experience required. + Customer Service, Control Center , and Emergency response experience required. ... multiple alarms and compares the situation to shutdown notices or control center shutdowns, which include notifications by mechanics working in an area. Contacts… more
- University of Rochester (Rochester, NY)
- …Ambassador Blue Book. - Answer internal and external phone calls to the Medical Center . Assist caller or re-route call to the appropriate department. - Respond ... for patients, visitors and staff at 12 locations throughout the Medical Center . Exemplifying ICARE values as the first impression of URMC, Ambassadors function… more
- University of Rochester (Rochester, NY)
- …Ambassador Blue Book. + Answer internal and external phone calls to the Medical Center . Assist caller or re-route call to the appropriate department. + Respond ... for patients, visitors and staff at 12 locations throughout the Medical Center . Exemplifying ICARE values as the first impression of URMC, Ambassadors function… more
- University of Rochester (Rochester, NY)
- …patient services. Maintains performance and quality standards based on established call center metrics, including turn-around times. Creates budget installment ... internal equity considerations._ **Responsibilities:** GENERAL PURPOSE: Provides timely responses to customer inquiries by telephone, email or website chatbox in an… more
- University of Rochester (Rochester, NY)
- …Time Type: Full time Scheduled Weekly Hours: 40 Department: 920754 EIOH Complex Care Center Work Shift: UR - Day (United States of America) Range: UR URCB 204 ... for functions being completed in an accurate, efficient, and customer -friendly manner. May act as a resource to new...patients to minimize the need to distribute the telephone call , forwards calls, pages providers, and takes messages. +… more
- Canandaigua National Bank & Trust (Pittsford, NY)
- …caller needs and providing a superior customer experience with any banking needs. Call Center Specialists have tools at their disposal to provide all of our ... Call Center Specialist Canandaigua National Bank...or equivalent with an emphasis in business curriculum; bank customer service representative training. + A minimum… more
- University of Rochester (Rochester, NY)
- …to source needed, within Epic, and amongst providers. Acts as a resources to WF Call Center staff/AC1 front desk staff as needed on a daily basis, with ... that all functions are completed in an accurate, efficient, and customer friendly manner. **ESSENTIAL FUNCTIONS** Schedules complex patient appointments for… more
- Robert Half Office Team (Binghamton, NY)
- …Excel and other relevant software applications. * Experience handling inbound calls and managing customer inquiries in a call center environment. * Ability ... Description We are looking for a dedicated Customer Service Representative to join our team in Binghamton, New York. This is a Contract to permanent position,… more
- UHS (Norwich, NY)
- Position OverviewA Patient Contact Center Representative (PCCR) is the customer service liaison to each of our practices. The PCCR interacts with each ... + High School Diploma or equivalent Preferred: + Previous medical, administrative, call center and customer service experience + Proficient PC skills +… more