- University of Rochester (Rochester, NY)
- …Department required + Or equivalent combination of education and experience + Customer Service, Control Center , and Emergency response experience required ... by answering telephone, e-mail, and web-based, including social media, service call requests from members of the University community and non-University community.… more
- UHS (Norwich, NY)
- Position OverviewA Patient Contact Center Representative (PCCR) is the customer service liaison to each of our practices. The PCCR interacts with each ... + High School Diploma or equivalent Preferred: + Previous medical, administrative, call center and customer service experience + Proficient PC skills +… more
- University of Rochester (Rochester, NY)
- …Ambassador Blue Book. + Answer internal and external phone calls to the Medical Center . Assist caller or re-route call to the appropriate department. + Respond ... for patients, visitors and staff at 12 locations throughout the Medical Center . Exemplifying ICARE values as the first impression of URMC, Ambassadors function… more
- University of Rochester (Rochester, NY)
- …patient services. Maintains performance and quality standards based on established call center metrics, including turn-around times. Creates budget installment ... internal equity considerations._ **Responsibilities:** GENERAL PURPOSE: Provides timely responses to customer inquiries by telephone, email or website chatbox in an… more
- University of Rochester (Rochester, NY)
- …Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500350 Imaging Sciences- Call Center Work Shift: UR - Day (United States of America) ... details directly to the Operating Room scheduling office and Ambulatory Surgical Center Staff. + Authorizes overbooking and rearranging of surgeon's Operating Room… more
- University of Rochester (Rochester, NY)
- …Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500164 SMH Neurology Call Center Work Shift: UR - Day (United States of America) Range: ... electronic medical records. Preferred **KNOWLEDGE, SKILLS AND ABILITIES** + Demonstrated customer relations skills preferred. Required The University of Rochester is… more
- Canandaigua National Bank & Trust (Pittsford, NY)
- …caller needs and providing a superior customer experience with any banking needs. Call Center Specialists have tools at their disposal to provide all of our ... What does a Call Center Specialist do at Canandaigua...or equivalent with an emphasis in business curriculum; bank customer service representative training. + A minimum… more
- Robert Half Accountemps (Rochester, NY)
- …in business administration is preferred. * Experience in inbound call handling, customer service, or call center operations is required. * Background ... Description We are looking for a dedicated Recovery Representative I (Tier II) to join our team...and remote work. The role focuses on delivering exceptional customer service, resolving financial discrepancies, and ensuring compliance with… more
- The Fountainhead Group, Inc. (New York Mills, NY)
- …and support as a member of the Customer Service Team. Your role as a Call Center Representative will be handling FGI customer orders from start ... Customer Service Team. Your role as a call center representative involves: +...sending various reports to National Sales Managers and Account Rep . + Tracking and reporting on freight deliveries from… more
- Molina Healthcare (Yonkers, NY)
- …Nurse Practitioners + Understands and strives to meet or exceed call center metrics while providing high quality consistent customer service + Removes ... **JOB DESCRIPTION** **Job Summary** The Care Connections Representative primary focus is to conduct outbound calls...equivalent combination of education and experience **Preferred Experience** + Customer Service/ Call Center experience in… more