- Stony Brook University (Stony Brook, NY)
- …degree,_ In lieu of degree, 2 years' of demonstrated excellence working in a customer service/ call center , healthcare, or other related industry requiring ... a professional, respectful manner with internal and external customers, provides excellent customer service to patients and visitors. The Representative adheres… more
- University of Rochester (Rochester, NY)
- …and accuracy. **ESSENTIAL FUNCTIONS** + Proficiently performs the job duties of a Call Center Rep . while additionally demonstrating advanced competencies. + ... the execution of new protocols and procedures within the call center . Provides guidance on the most...trackers to ensure accuracy. + Performs quality audits on customer interactions. + Answers and provides guidance to complex… more
- SUNY Upstate Medical University (Syracuse, NY)
- Job Summary: As a Call Center Representative , the incumbent's responsibilities include answering incoming lines to the call center . Utilizing ... appropriately assist. The Representative will provide one call resolution, when possible, demonstrating excellent customer ...to all callers and performing a wide variety of call center services to assist patients and… more
- SUNY Upstate Medical University (Syracuse, NY)
- Job Summary: The Pharmacy Call Center Representative answers all incoming lines to the Call Center (phone, web chat, email, fax, text) for all ... Director of Pharmacy via e-mail or phone. Provide one call resolution, demonstrating excellent customer service and...degree and two years of relevant health care or call center experience (preferably in a pharmacy,… more
- Ellis Medicine (Schenectady, NY)
- The Call Center Representative operates the hospital/Physician's Answering Service communications system. Triaging and processing customer calls while ... projects as assigned + Responsible for triaging and processing customer calls while following specific protocols. + Provides routine...callers as requested in accordance with hospital policy. + Call Center Representative operates the… more
- New York Racing Association (NY)
- Title: Customer Service Representative Employee Status: Regular...Certification Minimum three (3) years of experience in a call center or a customer ... Days/Week (40% Remote) FLSA Status: Non-Exempt Job Overview: The Customer Service Representative is primarily responsible for...of operation, directions, etc.) * Ability to handle heavy call volumes of both inbound and outbound. * Assist… more
- Butler America (East Syracuse, NY)
- Call Center Representative Location: East...Syracuse, NY Job ID: #71386 Pay Range: $16-19 Our customer base is end users of our equipment. We are ... contractor. The dealer or contractor installs it in the customer 's home. Instead of the homeowner reaching out directly...homeowner reaching out directly to the dealer they will call us for assistance. We will also get dealers… more
- Rochester Institute of Technology (Rochester, NY)
- …5 to 7 years' experience in a direct customer support role in a call center or high volume office environment + Experience answering questions or resolving ... a "once in a lifetime team!" As the front-facing representative for multiple departments, the Service Center ...issues in a professional and timely manner. The Service Center Analyst will: + Provide customer support… more
- Broadview FCU (Albany, NY)
- …+ Strong problem-solving skills and attention to detail. + Proficient in using call center software and computer applications. + Flexibility to work various ... of Role : In the role of Member Service Representative (MSR), this individual will deliver consultative service and...moderate to advanced complexity with a goal of first call resolution and limited escalation by leveraging departmental tools… more
- City of New York (New York, NY)
- …Associate Level IV to serve as Customer Service Representatives in the Call Center . The selected candidates will be responsible for answering customer ... north and west of the City. The Bureau of Customer Services (BCS) oversees the production and collection of...Blvd Corona Ny 35 hours per week Physical/Environmental Factors: Call Center Environment Loud and active work… more