- Bausch + Lomb (Rochester, NY)
- …support product introductions, changes and discontinuations. + Actively seek information from Customer Care leadership and product managers when appropriate. + ... policies, procedures and regulatory guidelines, appropriate business procedures and customer service skills and sound judgment in making critical decisions,… more
- U-Haul (Warren, NY)
- …could be your office? If so, then consider becoming U-Haul Company's newest U-Box Customer Care Representative (CCR; local delivery driver). As a CCR, you will ... + Critical Illness/Group Accident Insurance + Dave Ramsey's SmartDollar Program U-Box Customer Care Driver Responsibilities: + Operate a flatbed truck (training… more
- City of New York (New York, NY)
- …(HRS) is recruiting for one (1) Clerical Associate IV to function as a Customer Care Representative, who will perform the following: - Respond to questions ... and inquires (via telephone and email) that require working knowledge of all HRS Operations, as well as other DSS-HRA-DHS programs, initiatives, and communication. - Log all issues using Intranet Quorum (IQ) Web System, categorizing each issue, entering… more
- City of New York (New York, NY)
- …(HRS) is recruiting for one (1) Clerical Associate IV to function as a Customer Care Representative, who will perform the following: - Respond to questions ... and inquires (via telephone and email) that require working knowledge of all HRS Operations, as well as other DSS-HRA-DHS programs, initiatives, and communications. - Log all issues using Intranet Quorum (IQ) Web System, categorizing each issue, entering… more
- Bausch + Lomb (Rochester, NY)
- …a high-performing ** Customer Service Supervisor** to lead and develop the US Vision Care Customer Service team. This team is responsible for managing a broad ... range of customer interactions, including inquiries, order support, and service escalations....and contribute to the ongoing success of our Vision Care business. **Responsibilities** + Lead and supervise a team… more
- American Airlines (New York, NY)
- …**Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, and network ... creating a safe, reliable operation while delivering an exceptional customer experience. + Also, being energized by a fast-paced...largest airline in the world running smoothly as we care for people on life's journey? Feel free to… more
- Tompkins Community Bank (Batavia, NY)
- …to promote first contact resolution. + Identify process or procedure gaps and work with Customer Care Center management to ensure tools are available to help ... Customer Care Center team assist customers +...Customer Care Center team assist customers + Collaborate effectively with...to change based on needs of the department and customer demand + Participate in testing new care… more
- Carrier (East Syracuse, NY)
- …great opportunity for you. We are seeking a motivated, process-oriented individual in our Customer Care Center to support our customers via telephone and written ... continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit… more
- Tompkins Community Bank (Batavia, NY)
- …complete information to customers by using the right methods/tools available + Meet personal/ customer care center team targets and call handling quotas + Follow ... Overview Answers general inbound calls in a care center with the goal of customer satisfaction, and customer retention. Takes care of inbound calls of a… more
- Heath System Services (Niagara Falls, NY)
- … service! What You'll Do + Provide Excellent Service: Offer exceptional customer care via phone, email, or in-person interactions, addressing inquiries ... Integrity, and Commitment-and we want YOU to join our dynamic team! We're hiring Care Coordinators for the following departments: + Facilities - If you like ensuring… more