- Oracle (Albany, NY)
- …+ Collaborate closely with colleagues across sales, product, and support to communicate customer needs and advocate for solutions. **About You:** + 8+ years ... the value of their Oracle investments. **This is a remote position and the candidate can live anywhere in...+ Identify and address risks to renewal, partnering with Customer Success and other internal teams to ensure … more
- Highmark Health (Westfield, NY)
- …that provides essential healthcare services to include a 24/7 ED, inpatient care , cardiac stress testing, laboratory and radiology services. These services provide a ... critical stopgap for the citizens in a remote area of Western New York. **Allegheny Health Network**...assesses human responses and plans, implements and evaluates nursing care for individuals or families for whom the nurse… more
- Guardian Life (New York, NY)
- …enterprise-grade AI and automation solutions with measurable impact on customer engagement, operational efficiency, and digital transformation. + **Conversational & ... guiding and influencing teams in engineering, product, IT, and customer experience, with a keen focus on engaging and...to learn new technologies quickly. + Experience working with remote teams in a matrixed environment. + Effective communication… more
- Humana (Albany, NY)
- …+ Lead agile product development cycles, ensuring timely delivery and high-quality outcomes ** Customer -Centric Design** + Advocate for customer needs by ... business needs into platform capabilities that enable personalized, data-driven customer experiences. You'll work closely with cross-functional teams to deliver… more
- Ford Motor Company (Albany, NY)
- …help us define tomorrow's transportation. What you'll be able to do: The Ford Customer Service Division Tech team is looking for a high-impact and versatile Senior ... the inclusive culture of the larger Digital team. + Advocate user-centered design perspectives for your areas of focus...and contribute to a culture of inclusion in a remote and dynamic working environment. + Demonstrable expertise in… more
- Molina Healthcare (Cheektowaga, NY)
- **_ Remote and must live in Erie County, NY _** **Job Description** **Job Summary** Molina Health Plan Network Provider Relations jobs are responsible for network ... policies and procedures while achieving the highest level of customer service. **Job Duties** This role serves as the...works directly with the Plan's external providers to educate, advocate and engage as valuable partners, ensuring knowledge of… more
- Guardian Life (New York, NY)
- …to develop and integrate automation solutions that drive business growth, improve customer experiences, and reduce operational costs. **You have:** + Bachelor's or ... experience in automation and AI, and solution engineering, preferably in customer engagement and digital assistants. + Strong expertise in conversational technology… more
- University of Rochester (Rochester, NY)
- …families, clinical and non-clinical staff, identifying barriers to scheduling, treatment, care and follow-up. Maintains expert level understanding of the Oral ... **Patient Liaison:** + Serves as liaison, appointment coordinator, and patient advocate to assist in the coordination of scheduled visits, treatment plans… more
- University of Rochester (Rochester, NY)
- …families, clinical and non-clinical staff, identifying barriers to scheduling, treatment, care and follow-up. Maintains expert level understanding of the Oral ... Liaison: - Serves as liaison, appointment coordinator, and patient advocate to assist in the coordination of scheduled visits....photos, blood work, etc. prior to scheduled appointment date. Care Coordinator: - Collaborates with all members of the… more
- H&R Block (Brooklyn, NY)
- …experience and passion for helping people, you'll provide leadership to the customer -centric teams in the offices you manage to accelerate their seasonal tax ... as needed. Please note that this role is not remote and will require you to work in-person. It...supervision + Strong interpersonal and communication skills, and a customer -centric mindset that seeks to understand and exceed client… more