- Mass Markets (Hinesville, GA)
- …inbound phone interactions with residential and business customers, managing the customer experience, and educating and up-selling customers on products and ... you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales...the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital… more
- Mass Markets (Savannah, GA)
- …industry. We are looking for contact center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, ... inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and upsell customers on new products and services.… more
- ADP (Augusta, GA)
- …**:** _Required Qualifications_ + At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience. + ... none of that happens without each of us taking care of ourselves and being there for one another....forward.** Company-paid time off for volunteering for causes you care about. What are you waiting for? **Apply now!**… more
- Cardinal Health (Atlanta, GA)
- …that special requirements are included in an order. **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent ", who is able to ... 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible… more
- Teleperformance USA (GA)
- **Category :** ** Customer Service/Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... **As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you...Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?… more
- CVS Health (Atlanta, GA)
- …ourselves with dedicated colleagues who are passionate about transforming health care . As the nation's leading health solutions company, we reach millions ... Summary** We are looking for high-performing individuals to deliver an enhanced customer service experience, to join our team. This team will support members… more
- Emory Healthcare/Emory University (Lilburn, GA)
- …communication with physicians and internal administrators to provide optimal patient and family-centered care . + Is recognized as a change agent and routinely ... patients, and has developed a sound understanding about the care of a particular patient population + RN Clinician...and family needs. + Takes appropriate action to address customer concerns and complaints (ie, appropriate follow-up with Unit… more
- Mass Markets (Garden City, GA)
- …daily operations and ensure adherence to KPIs and SLAs. + Monitor agent performance and provide regular coaching and feedback. + Manage schedules, attendance, ... and real-time adherence. + Handle escalated customer issues and ensure timely resolution. + Collaborate with...resolution. + Collaborate with QA and Training to support agent development. + Analyze performance reports and implement improvement… more
- Mass Markets (Garden City, GA)
- …multiple client accounts. This is a key leadership role that directly impacts customer satisfaction and operational excellence. To be considered for this role, you ... + Lead the QA team in monitoring and evaluating agent interactions across various campaigns. + Develop and implement...the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital… more
- RELX INC (Alpharetta, GA)
- …sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in ... Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the… more