- Excellus BlueCross BlueShield (Dewitt, NY)
- …you, we encourage you to apply! Job Description: Thank you for your interest in our Customer Care team. Due to the volume of applications we receive, we review ... will receive a Video Assessment from ###@jobalerts.excellusbcbs.com. Summary The Customer Care (CC) Advocate resolves customer...requirements: + Rating of "Performing" or above on the Agent Dashboard and Competencies for a minimum of 9… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …Level II (in addition to Level I accountabilities): * Handles moderately complex customer and agent calls, resolves issues with minimal supervision. * Accurately ... work. Level III (in addition to Level II accountabilities): * Handles complex customer and agent calls with limited supervision. * Assists with complex… more
- Fresenius Medical Center (Bronx, NY)
- …no weekends! **PURPOSE** **AND** **SCOPE:** Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under ... **AND** **RESPONSIBILITIES:** **Patient Related** Education: + Assist other health care members in providing patient specific detailed education regarding adequacy… more
- PVH Corp. (New York, NY)
- …, TikTok (https://www.tiktok.com/@calvinklein?lang=en) ) **POSITION SUMMARY:** The Analyst, Customer Intelligence will support the development of data-driven ... insights to enhance customer engagement, marketing performance, and overall business impact. This...rewards for exercising and participating in healthy activities. + ** Care .com Services:** Access to services for childcare, elder … more
- Catholic Health (West Seneca, NY)
- …experience of care while reducing the total cost of care . The Care Coordinator serves as a change agent for clinical performance and process improvement ... from Overtime: Exempt: Yes Work Schedule: Days Hours: 8-4/830-430 Summary: The Care Coordinator is member of the interdisciplinary team that influences and achieves… more
- KPH Healthcare Services, Inc. (Rochester, NY)
- …Responsible for accurate and timely delivery of orders to long term care facilities, while ensuring total customer satisfaction. **Responsibilities** **Job ... safe delivery of prescriptions to the patient or their agent + Accurately package and prepare items for facility...exterior + Greet customers using appropriate greeting and maintaining customer service levels as needed + Pick up medications… more
- Kuehne+Nagel (Jamaica, NY)
- …our Jamaica, Queens site is looking for a new Air Logistics Healthcare Operational Care Specialist to join our team. **How you create impact** + Track and trace ... QuickSTAT customers are being satisfied consistently. + To work collaboratively with Customer Relationship Managers (CRMs), Customer Service and the Commercial… more
- Publicis Groupe (New York, NY)
- …global clients. This role offers a clear growth path into AI Orchestration or Agent Studio leadership as the platform evolves. **Your Impact** This role blends deep ... analytics, including: + Campaign performance data aggregation and transformation + Customer journey data processing and enrichment + Marketing attribution and… more
- Baylor Scott & White Health (Albany, NY)
- …relevance, accuracy, and completion. Inform prompt design, model fine-tuning needs, and agent orchestration logic. * Champion customer empathy: Deeply understand ... instrumental in shaping how patients i find and book care more intuitively and proactively. In this role, you...and physical touchpoints. Leverage that insight to improve AI agent capabilities and task completion. * Test and validate… more
- Microsoft Corporation (New York, NY)
- …real time to the learner's actions, decisions, and development goals. **Design Agent Interactions** + Create frameworks and governance for how learners companywide ... feedback loops. Move beyond static mockups to prototype and test adaptive agent -driven UX flows by co-designing with users, large language models (LLMs), and… more