- Mass Markets (TX)
- …using key metrics such as quality scores, average handle time (AHT), and customer satisfaction (CSAT). + Provide ongoing training and development programs to enhance ... agent skills and knowledge. + Offer guidance and support...management to align with organizational goals. + Handle escalated customer issues and provide effective solutions. + Identify areas… more
- GE Vernova (TX)
- …skills - Self-sufficiency and strong at proactive problem solving - Entrepreneurial change agent , driven by customer needs - Strong interpersonal and leadership ... 5.0), with accountability for submitting proposals on time and per customer requirement and meeting quality, process compliance and business objectives. **Job… more
- Houston Methodist (Houston, TX)
- …appropriate staff. Ensures the educational programs/offerings meet/exceed the customer 's expectations. **QUALITY/SAFETY ESSENTIAL FUNCTIONS** + Leads and facilitates ... dissemination of new knowledge to advance clinical practice and patient care . Participates in the development, implementation, evaluation, and revision of standards… more
- Houston Methodist (Baytown, TX)
- …turnover/retention/employee engagement results/scores. + Collaborates with other health care professionals to promote positive communication techniques for problem ... + Serves as a clinical resource for complex and/or highly specialized patient care situations to patient care providers and other health care… more
- JPMorgan Chase (Plano, TX)
- …coaching Advisors on best practices to service all customers; monitor and manage agent errors, escalations, and customer exceptions, and update the information ... and to minimize costs in a timely manner, while ensuring a seamless customer experience. **Job responsibilities** + Respond to customer inquiries related to… more
- PVH Corp. (Fort Worth, TX)
- …are looking for a passionate Sales Associate who can deliver a top-notch customer experience and rock the sales floor (and the behind-the-scenes) while promoting and ... team. Let's break it down. **Who You Are:** + ** Customer Experience Expert:** Energize every customer interaction...Support:** A variety of wellbeing tools and programs. + ** Care .com Services:** Access to services for childcare, elder … more
- PVH Corp. (San Marcos, TX)
- …by showcasing and promoting our iconic brand? You will deliver a top-notch customer experience that represents our brand's minimalist and sensual point of view. You ... team. Let's break it down. **What You'll Do** + ** Customer Experience Leader:** Energize every customer interaction...Support:** A variety of wellbeing tools and programs. + ** Care .com Services:** Access to services for childcare, elder … more
- PVH Corp. (Grand Prairie, TX)
- …and motivates the store team to provide service in accordance with the TH Customer Service program, generate sales and profit, minimize losses and while ensure the ... and prioritize tasks. **MANAGERIAL RESPONSIBILITIES:** + Maximize sales by ensuring TH Customer Service program is being executed to standard as well as ensuring… more
- PNC (Dallas, TX)
- …for fulfilling key fiduciary obligations associated with the Banks Agent role; validating construction due diligence requirements; and/or monitoring construction ... upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices...with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care ; adoption,… more
- PNC (Dallas, TX)
- …for fulfilling key fiduciary obligations associated with the Banks Agent role; validating construction due diligence requirements; and/or monitoring construction ... upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices...with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care ; adoption,… more
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