- Mass Markets (Mesilla, NM)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... and ensure adherence to KPIs and SLAs. + Monitor agent performance and provide regular coaching and feedback. +...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Mass Markets (NM)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... + Provide ongoing training and development programs to enhance agent skills and knowledge. + Offer guidance and support...Diploma + 2-3 years of experience in a call center or customer service environment. + Proven… more
- Mass Markets (Mesilla, NM)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule… more
- Mass Markets (Las Cruces, NM)
- …partner in the industry. Our employee development team is looking for experienced call center customer service and sales trainers to facilitate new hire training ... possess a strong work ethic. A background in call center customer service or sales or experience...and techniques + Possess practical conflict resolution skills (both customer and agent conflict) + Possess time… more
- Cardinal Health (Santa Fe, NM)
- …that special requirements are included in an order. **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent ", who is able to ... order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes orders… more
- NTT America, Inc. (Las Cruces, NM)
- …inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a BPO Customer Care Associate to join our team. Customer Care ... various questions on different life insurance products. + Providing front-line phone customer care support to policyholders, beneficiaries, agents, and internal… more
- Mass Markets (NM)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... management within a call center environment. + Experience in a call center or customer service environment. + Proficiency in workforce management tools such… more
- Mass Markets (NM)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule… more
- Mass Markets (NM)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... or call center environment. + Prior call center experience (as a recruiter or agent )...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Sharecare (Santa Fe, NM)
- …individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit ... integral part of an overall client specific Health and Care Support Team that engages and supports members with...The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to… more