- CVS Health (Albany, NY)
- …and surrounding ourselves with dedicated colleagues who are passionate about transforming health care . As the nation's leading health solutions company , we reach ... and provide direction on how to get them the care they may need. + We want you to...information and available services created to enhance the overall customer service experience with the company (ie,… more
- CVS Health (New York, NY)
- …and surrounding ourselves with dedicated colleagues who are passionate about transforming health care . As the nation's leading health solutions company , we reach ... with heart, each and every day. **Position Summary** The Senior Manager, Digital Customer Experience will be responsible for leading the team to drive continuous … more
- CVS Health (New York, NY)
- …and surrounding ourselves with dedicated colleagues who are passionate about transforming health care . As the nation's leading health solutions company , we reach ... Develop a product roadmap to improve Customer Experience based off customer insights, cross-department collaboration, and company goals. - Working with… more
- Novo Nordisk (Yorktown Heights, NY)
- …who need them most. At Novo Nordisk, we are the world leader in diabetes care and a major player in defeating other serious chronic conditions such as obesity, ... Coverage Gap, Copays, and Deductibles and the impact on customer decisions + Demonstrates understanding of territory customer...status, as applicable + May analyze impact of managed care in the territory and its effect on prescribing… more
- Novo Nordisk (Poughkeepsie, NY)
- …who need them most. At Novo Nordisk, we are the world leader in diabetes care and a major player in defeating other serious chronic conditions such as obesity, ... Coverage Gap, Copays, and Deductibles and the impact on customer decisions . Demonstrates understanding of territory customer...status, as applicable . May analyze impact of managed care in the territory and its effect on prescribing… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …and ensures training needs are met so that the related claims and customer care expectations, corporate goals, BCBSA performance standards, and federal and ... Specific: + Supports Workforce Planning, Processing Accuracy, Claims Processing and Customer Care Teams through identification and implementation of technical… more
- Highmark Health (Albany, NY)
- ** Company :** Highmark Inc. **Job Description :** **JOB SUMMARY** This job implements effective complimentary utilization and case management strategies for an ... in case management including but is not limited to: developing a care plan, encouraging behavior changes, identifying and addressing barriers, helping members to… more
- Tompkins Community Bank (Batavia, NY)
- …complete information to customers by using the right methods/tools available + Meet personal/ customer care center team targets and call handling quotas + Follow ... Overview Answers general inbound calls in a care center with the goal of customer...basic procedures and scripts, using fundamental knowledge to navigate company 's customer information systems with a good… more
- Love's Travel Stops & Country Stores (Watertown, NY)
- …**Welcome to Love's!** Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service. Service Advisors ... $21.84-$30.57 per hour* Fuel Your Growth with Love's - company funded tuition assistance program_ _* Paid Time Off...lead service centers and progress towards becoming a Truck Care General Manager. We are seeking a customer… more
- Fresenius Medical Center (Albany, NY)
- PURPOSE AND SCOPE: Under the direction of a Kidney Care Advocate Manager, collaborates with internal and external care teams, to ensure a positive experience for ... and follow through, and if applicable, to eventual admission into kidney care services. Assists with presenting materials on Home Dialysis to providers, patients… more