- ServiceNow, Inc. (Austin, TX)
- …to family support resources and parental leave programs - we want to help you take care of yourself and your loved ones. Below is a glimpse into even more of our ... Management (SAM) Services team and play a critical role in delivering world-class customer satisfaction, as SAMs help ServiceNow change the way people work. The SAM… more
- Mass Markets (TX)
- …operations management, excellent leadership abilities, and a passion for delivering exceptional customer service. To be considered for this role, you must complete a ... practices. + Handle escalated issues and provide effective solutions to ensure customer satisfaction. + Maintain high service quality standards to ensure a positive… more
- Lilly (Fort Worth, TX)
- …Specialty Territory Managers will be responsible for account-based selling to health care providers (HCPs) who prescribe and influence the treatment for the disease ... with state and local advocacy groups, teaching institutions, key influencers, and managed care organizations. They will be viewed as a credible expert and resource.… more
- Microsoft Corporation (Austin, TX)
- …software roadmaps (including planned engineering efficiencies), hardware transition plans, and customer migration plans, and drive our demand to enable strategic ... priorities. Your leadership will enable customer capacity availability, margins, data center...and people management skills consistent with Microsoft's Model, Coach, Care leadership values. + Build, coach, and develop a… more
- Amazon (Austin, TX)
- …when it comes to taking care of their personal data. We obsess about customer trust and ensure that we build products in a manner that maintains our high bar ... for customer privacy. We seek the world's brightest and best...effectively influence across organizations. You will dive deep into customer needs and data to understand issues, drive product… more
- Vistra (Irving, TX)
- …and strategies to exceed key performance metrics. + Identify trends that threaten customer acquisition, customer retention, and the customer experience. Work ... & Skill Requirements** + Experience in management of Sales, Customer /Client Services or Account Management . + Excellent working...as a team, we compete to win, and we care about our stakeholders, including our customers, our communities… more
- Mass Markets (Killeen, TX)
- …supervisors overseeing inbound and outbound operations. + Coach supervisors on customer service best practices and operational excellence. + Monitor and manage ... scheduling and performance goal setting. + Develop strategies to ensure exceptional customer satisfaction across all interactions. + Motivate and develop teams to… more
- American Airlines (Dallas, TX)
- …personal and work life and hop on board! **Why you'll love this job** The Manager , Infrastructure Analysis is a member of the Network Planning team. This role leads ... when necessary * Provide network inputs to assist the Customer Experience organization in building business cases for both...largest airline in the world running smoothly as we care for people on life's journey? Feel free to… more
- JPMorgan Chase (Plano, TX)
- …across JP Morgan Wealth Management. **Responsibilities:** + Collaborate with product manager and other stakeholders to define product strategy, business value, and ... MVP scope based on customer insights and market research + Write product requirements...needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement… more
- Covr Financial Technologies (Houston, TX)
- Case Manager , Life Insurance REPORTS TO: Team Lead, Case Management DEPARTMENT: Insurance Operations FLSA STATUS: Exempt TRAVEL: None WORK SCHEDULE: M-F, subject to ... platform (InsurTech) that simplifies the buying process for life, long-term care , and disability insurance products sold through financial and wealth management… more