- University of Rochester (Rochester, NY)
- …and internal equity considerations._ **Responsibilities:** GENERAL SUMMARY Using excellent customer service skills and exercising thorough knowledge of hospital ... financial, credit and charity policies throughout the continuum of care : arranges for admission of patients to inpatient and...+ Audits and reconciles daily bed census or other patient/ customer counts + Must have a basic understanding of… more
- University of Rochester (Rochester, NY)
- …Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 920715 EDC Specialty Care Work Shift: UR - Day (United States of America) Range: UR URCC 204 ... for functions being completed in an accurate, efficient, and customer -friendly manner. May act as a resource to new...looking for a career in higher education or health care , the University of Rochester may offer the perfect… more
- University of Rochester (Rochester, NY)
- …between the patient, pharmacist, insurance, and staff to ensure coordinated care . **Essential Functions** + Maintains expertise on all potential patient assistance ... that patients receive prescribed medications in a timely manner. Provides excellent customer service through the Pharmacy Call Center. Triages patient calls to the… more
- University of Rochester (Rochester, NY)
- …between the patient, pharmacist, insurance, and staff to ensure coordinated care . **ESSENTIAL FUNCTIONS** + Maintains expertise on all potential patient assistance ... that patients receive prescribed medications in a timely manner. + Provides excellent customer service through the Pharmacy Call Center. + Triages patient calls to… more
- University of Rochester (Rochester, NY)
- …management while optimizing provider patient schedule, coordination of patient care and information/data support. **ESSENTIAL FUNCTIONS** + Scheduling Management: ... the time of call from patient, referring physician and/or other health care professionals. Evaluate urgency of response and communicate messages using established… more
- University of Rochester (Rochester, NY)
- …calendar management while optimizing provider patient schedule, coordination of patient care and information/data support. The PSS will schedule follow-up visits and ... no-show appointments and ensure completion of standardized questionnaires for patients receiving care . The PSS will work closely with all providers in the practice… more
- University of Rochester (Rochester, NY)
- …the provider. Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May be a resource to new staff. Responsible for ... Assures cleanliness and order in the waiting room/lobby. + Customer interaction: Assesses the urgency of a situation and...looking for a career in higher education or health care , the University of Rochester may offer the perfect… more
- University of Rochester (Rochester, NY)
- …internal equity considerations._ **Responsibilities:** GENERAL PURPOSE: Provides timely responses to customer inquiries by telephone, email or website chatbox in an ... consistent with service and quality standards. Troubleshoots and resolves customer complaints. **ESSENTIAL FUNCTIONS** + Initiates insurance billing, either… more
- Oracle (Albany, NY)
- …of Project Portfolio Management (PPM) and utility industry applications for customer billing, asset management and operational technology solutions. Candidate should ... and tactical account planning for the assigned territory. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable… more
- University of Rochester (Rochester, NY)
- …to patient/physician inquiries, handle or redirect billing inquiries, handle patient/ customer complaints and provide basic technical support. + Ensures appropriate ... non-routine paging issues, which have impacted or delayed patient care . + As required, performs disaster protocols. + Resolves...High School diploma or equivalent and 1 year of customer service experience required + Or equivalent combination of… more