- University of Rochester (Rochester, NY)
- …between the patient, pharmacist, insurance, and staff to ensure coordinated care . **Essential Functions** + Maintains expertise on all potential patient assistance ... that patients receive prescribed medications in a timely manner. Provides excellent customer service through the Pharmacy Call Center. Triages patient calls to the… more
- University of Rochester (Rochester, NY)
- …management while optimizing provider patient schedule, coordination of patient care and information/data support. RESPONSIBILITIES: Patient Scheduling: + Schedule ... Disseminate correspondence to patients per direction from providers regarding plan of care . Respond to provider's requests to alter their master schedules as… more
- University of Rochester (Rochester, NY)
- …internal equity considerations._ **Responsibilities:** GENERAL PURPOSE: Provides timely responses to customer inquiries by telephone, email or website chatbox in an ... consistent with service and quality standards. Troubleshoots and resolves customer complaints. **ESSENTIAL FUNCTIONS** + Initiates insurance billing, either… more
- University of Rochester (Rochester, NY)
- …the provider. Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May act as a resource to new staff. **ESSENTIAL ... FUNCTIONS** + Collects patient demographic and financial information in an efficient, customer -oriented manner and asks specific questions of the patient to verify… more
- University of Rochester (Rochester, NY)
- …to, activities associated with provider calendaring, patient scheduling, coordinating patient care and the flow of patient information for the optimization of ... ambulatory setting are completed in an accurate, efficient, and customer friendly manner. Assists the Practice Manager and Division...looking for a career in higher education or health care , the University of Rochester may offer the perfect… more
- University of Rochester (Rochester, NY)
- …to patient/physician inquiries, handle or redirect billing inquiries, handle patient/ customer complaints and provide basic technical support. Ensures appropriate use ... documents non-routine paging issues, which have impacted or delayed patient care . As required, performs disaster protocols. Resolves inquiries efficiently and… more
- University of Rochester (Penfield, NY)
- …Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500924 Panorama Primary Care Work Shift: UR - Day (United States of America) Range: UR URCD 204 ... calendar management while optimizing provider-patient schedule, coordination of patient care , and information/data support. **ESSENTIAL FUNCTIONS** + Serves as… more
- University of Rochester (Rochester, NY)
- …proper resources as needed ie Parking, DPS, Social Work, Patient Relations, Care Management etc. + Expertly navigate difficult visitor encounters for patients with ... of the areas where we are present + Assist Transitions in Care Unit with transportation of discharged patients + Assist with Vendor Credentialing… more
- University of Rochester (Rochester, NY)
- …GENERAL PURPOSE Provides MAG staff and guests with a superior customer service experience while safeguarding the integrity of MAG's exhibitions and ... staff, collections, facilities and grounds. **ESSENTIAL FUNCTIONS** + Delivers exceptional customer service experience to museum guests. + Gains knowledge of art… more
- University of Rochester (Rochester, NY)
- …monitors the Public Safety two-way radio. + Responds to after-hours parking customer phone inquiries, after-hours SMH Environmental Services work orders, and phone ... related work experience, including one year in the Facilities Customer Service Department required + Or equivalent combination of...looking for a career in higher education or health care , the University of Rochester may offer the perfect… more