- University of Rochester (Rochester, NY)
- …time of call from patient, referring physician and/or other health care professionals. + Evaluate urgency of response and communicate messages using established ... management while optimizing provider patient schedule, coordination of patient care and information/data support. **ESSENTIAL FUNCTIONS** Scheduling Management: +… more
- University of Rochester (Geneseo, NY)
- …Performs functions associated with patient information processing for ambulatory care visits. Completes the tasks of reception, registration, charge reconciliation ... the provider. Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May act as a resource to new staff. **ESSENTIAL… more
- University of Rochester (Rochester, NY)
- …Performs functions associated with patient information processing for ambulatory care visits. Completes the tasks of reception, registration, charge reconciliation ... the provider. Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May act as a resource to new staff. ESSENTIAL… more
- University of Rochester (Brighton, NY)
- …Performs functions associated with patient information processing for ambulatory care visits. Completes the tasks of reception, registration, charge reconciliation ... the provider. Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May be a resource to new staff. Responsible for… more
- University of Rochester (Rochester, NY)
- …Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 920715 EDC Specialty Care Work Shift: UR - Day (United States of America) Range: UR URCB 204 ... for functions being completed in an accurate, efficient, and customer -friendly manner. May act as a resource to new...patients to minimize the need to distribute the telephone call , forwards calls, pages providers, and takes messages. +… more
- University of Rochester (Rochester, NY)
- …the provider. Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May be a resource to new staff. Responsible for ... Assures cleanliness and order in the waiting room/lobby. - Customer interaction: Assesses the urgency of a situation and...order to minimize the need to distribute the telephone call , forwards calls, pages providers, and takes messages. -… more
- University of Rochester (Rochester, NY)
- …that patients receive prescribed medications in a timely manner. Provides excellent customer service through the Pharmacy Call Center. Triages patient calls ... between the patient, pharmacist, insurance, and staff to ensure coordinated care . **Essential Functions:** + Maintains expertise on all potential patient assistance… more
- University of Rochester (Rochester, NY)
- …that patients receive prescribed medications in a timely manner. + Provides excellent customer service through the Pharmacy Call Center. + Triages patient calls ... between the patient, pharmacist, insurance, and staff to ensure coordinated care . **ESSENTIAL FUNCTIONS** + Maintains expertise on all potential patient assistance… more
- University of Rochester (Rochester, NY)
- …internal equity considerations._ **Responsibilities:** GENERAL PURPOSE: Provides timely responses to customer inquiries by telephone, email or website chatbox in an ... consistent with service and quality standards. Troubleshoots and resolves customer complaints. **ESSENTIAL FUNCTIONS** + Initiates insurance billing, either… more
- University of Rochester (Rochester, NY)
- …proper resources as needed ie Parking, DPS, Social Work, Patient Relations, Care Management etc. + Expertly navigate difficult visitor encounters for patients with ... calls to the Medical Center. Assist caller or re-route call to the appropriate department. + Respond to all...areas where we are present + Assist Transitions in Care Unit with transportation of discharged patients + Assist… more