- University of Rochester (Rochester, NY)
- …families, providers, and other offices on the telephone and asses the call to understand needs, prioritize medical concerns, and obtain responses from providers ... as Flowcast), and electronic medical records, preferred. + Demonstrated customer relations skills. + Minimum of two years relevant...looking for a career in higher education or health care , the University of Rochester may offer the perfect… more
- University of Rochester (Batavia, NY)
- …accuracy. **ESSENTIAL FUNCTIONS** + Proficiently performs the job duties of a Call Center Rep . while additionally demonstrating advanced competencies. + Handles ... time Scheduled Weekly Hours: 40 Department: 910451 Batavia Primary Care Work Shift: UR - Day (United States of...the execution of new protocols and procedures within the call center. Provides guidance on the most complex calls… more
- Stony Brook University (Commack, NY)
- Patient Access Representative , Call Center **Position Summary** At Stony Brook Medicine, our **Patient Access Representatives** are responsible for completing ... to our high standard of excellence. **The Patient Access Representative in our Call Center / Pre-Registration**...and surgical procedures while providing the highest level of customer service. The Call Center Registrar secures… more
- SUNY Upstate Medical University (Syracuse, NY)
- …needs and appropriately assist. The Representative will provide one call resolution, when possible, demonstrating excellent customer service and problem ... Job Summary: As a Call Center Representative , the incumbent's responsibilities...Qualifications: Associate's degree and two years of relevant health care or call center experience (preferably in… more
- New York State Civil Service (Menands, NY)
- NY HELP Yes Agency State Comptroller, Office of the Title Call Center Representative 1, SG-9 (NYHELPS) Item# 08397 Occupational Category Clerical, Secretarial, ... in a position where your primary responsibility was providing customer service to the general public, either in an...70.1 of the Civil Service Law.Transfer:For 70.1 transfer to Call Center Representative 1, SG-9, you must… more
- SUNY Upstate Medical University (Syracuse, NY)
- …assistance. Minimum Qualifications: Associate's degree and two (2) years of relevant health care or call center experience (preferably in a hospital or medical ... of education and experience PLUS one year experience as an Ambulatory Call Center Representative at Upstate University Hospital required. Excellent verbal… more
- Zurich NA (Albany, NY)
- …well as multinational corporations. We are seeking confident, outgoing, and self-motivated Customer Care Professionals to join our dedicated contact center team ... Claims Call Center Representative 127686 Zurich is...recommendations to the team to improve the quality of customer care . + Follow procedures to ensure… more
- New York State Civil Service (Albany, NY)
- NY HELP No Agency Higher Education Services Corporation Title Call Center Representative 1 Occupational Category Clerical, Secretarial, Office Aide Salary Grade ... various information systems to track and respond to phone call inquiries from students, parents, schools, and lenders regarding...credit hours and one year of work experience in customer service;**ORA high school diploma or GED AND two… more
- Mount Sinai Health System (New York, NY)
- **Job Description** The Offsite Patient Service Representative provides front line contact as a patient liaison within the access center, check-in/check-out, ... referrals and neighborhood administrative and physician support. The Patient Service Representative , possesses a commitment to excellence in the development of… more
- Cardinal Health (Albany, NY)
- …and ensures that special requirements are included in an order. **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent", who ... issues, researching accounts and providing resolutions in a high-volume call center. The Representative II, Customer Service Operations processes orders for… more