- Cardinal Health (Albany, NY)
- …and ensures that special requirements are included in an order. **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent", who ... accounts and providing resolutions in a high-volume call center. The Representative II , Customer Service Operations processes orders for distribution centers… more
- University of Rochester (Rochester, NY)
- …and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE Serves as a customer service representative and technical resource in the Pathology ... and Laboratory Medicine Outreach Customer Support Department. With the ability to work independently...looking for a career in higher education or health care , the University of Rochester may offer the perfect… more
- University of Rochester (Rochester, NY)
- …and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE The claims resolution representative II is responsible for working across the ... timely and routine action to resolve unpaid claims. The Claims Resolution Representative II reports to Accounts Receivable Management. **ESSENTIAL FUNCTIONS**… more
- University of Rochester (Rochester, NY)
- …internal equity considerations._ **Responsibilities:** Job Summary The Patient Financial Representative performs the functions of Patient Account Management for ... individuals receiving care from the University of Rochester Medical Center (URMC),...of Rochester Medical Facility Group (URMFG). The Patient Financial Representative responds to patients' inquiries via telephone, MyChart, mail,… more
- University of Rochester (Rochester, NY)
- …Performs functions associated with patient information processing for ambulatory care visits. Completes the tasks of reception, registration, charge reconciliation ... the provider. Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May act as a resource to new staff. **ESSENTIAL… more
- Canon USA & Affiliates (New York, NY)
- …Impact** Main Responsibilities: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client ... messages and verbal. - Strong focus on providing good customer service. - Contributes to the creation of the... inquiries and fulfillment of requests. -Performs daily convenience care functions as needed. **About You: The Skills &… more
- University of Rochester (Rochester, NY)
- …internal equity considerations._ **Responsibilities:** GENERAL PURPOSE: Provides timely responses to customer inquiries by telephone, email or website chatbox in an ... consistent with service and quality standards. Troubleshoots and resolves customer complaints. **ESSENTIAL FUNCTIONS** + Initiates insurance billing, either… more
- University of Rochester (Rochester, NY)
- …to patient/physician inquiries, handle or redirect billing inquiries, handle patient/ customer complaints and provide basic technical support. + Ensures appropriate ... non-routine paging issues, which have impacted or delayed patient care . + As required, performs disaster protocols. + Resolves...High School diploma or equivalent and 1 year of customer service experience required + Or equivalent combination of… more
- University of Rochester (Rochester, NY)
- …monitors the Public Safety two-way radio. + Responds to after-hours parking customer phone inquiries, after-hours SMH Environmental Services work orders, and phone ... related work experience, including one year in the Facilities Customer Service Department required + Or equivalent combination of...looking for a career in higher education or health care , the University of Rochester may offer the perfect… more
- University of Rochester (Rochester, NY)
- …GENERAL PURPOSE Provides MAG staff and guests with a superior customer service experience while safeguarding the integrity of MAG's exhibitions and ... staff, collections, facilities and grounds. **ESSENTIAL FUNCTIONS** + Delivers exceptional customer service experience to museum guests. + Gains knowledge of art… more