- University of Rochester (Rochester, NY)
- …proper resources as needed ie Parking, DPS, Social Work, Patient Relations, Care Management etc. + Expertly navigate difficult visitor encounters for patients with ... of the areas where we are present + Assist Transitions in Care Unit with transportation of discharged patients + Assist with Vendor Credentialing… more
- University of Rochester (Rochester, NY)
- …management while optimization of provider patient schedule, coordination of patient care and information/data support. Provides direction to other secretarial staff ... medical records PREFERRED. **KNOWLEDGE, SKILLS AND ABILITIES** + Demonstrated customer service skills PREFERRED. + Medical Terminology, experiences with… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …assistance; spouse education and career information; adoption information; child care ; Exceptional Family Member Programs (EFMPs); deployment support; disability ... information; elder care ; educational services for adults, children, and youth; relocation...and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to… more
- University of Rochester (Albany, NY)
- …and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE The Claims Resolution Representative III is responsible for working across the ... timely and routine action to resolve unpaid claims. The Claims Resolution Representative III reports to Accounts Receivable Management. **ESSENTIAL FUNCTIONS**… more
- University of Rochester (Rochester, NY)
- …and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE: The Pharmacy Access Representative III (PAR) is responsible for the overall financial ... between the referral source, patient, pharmacy, insurance, and staff to ensure coordinated care . The PAR will be assigned to incoming referrals or a set of… more
- University of Rochester (Rochester, NY)
- …and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE: The Pharmacy Access Representative III (PAR) is responsible for the overall ... the patient, pharmacist, insurance, and staff to ensure coordinated care . The PAR will be assigned a set of...prescribed medications in a timely manner. + Provides excellent customer service through the Pharmacy Call Center. Triages patient… more
- Medtronic (New York, NY)
- …Day in the Life** The Field Service Engineer is the primary technical representative for Medtronic Cardiac Ablation Solutions Affera customers and the sales and ... servicing, maintenance, and de-installation of all Affera systems at customer sites. The FSE works closely with the Field...within the Responsibilities section of this job description are representative of those that must be met by an… more
- Fresenius Medical Center (Rochester, NY)
- …to established safety procedures and guidelines. + Ensures a high-level of customer relations by consistently delivering orders on time and behaving with integrity ... courteous and professional manner. + May take note of and possibly resolve customer complaints. + Reports more complex issues and complaints to Distribution Center… more
- University of Rochester (Rochester, NY)
- …parties in person, verbally and in writing to meet/exceed customer needs and/or organizational requirements/goals. ESSENTIAL FUNCTIONS + Analyzes authorization ... or unable to be released while maintaining confidentiality to customer . + Using knowledge of the laws and regulations,...if there is a relationship shown when a patient representative or proxy is requesting records. + Exercises professionalism,… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …right for you, we encourage you to apply! Job Description: Summary: The LTC Customer Service Representative resolves customer inquiries via telephone, mail, ... to, policy benefits, claim payments, benefit reductions and billing. The LTC Customer Service Representative provides service for customers and business partners… more