- St. Luke's University Health Network (Bethlehem, PA)
- …Project a professional network image through phone interaction (PCRAFT Values) + Excellent customer service skills with the ability to maintain effective working ... regardless of a patient's ability to pay for health care . The Referral Scheduling Specialist is a...attending an appointment and refers patient to the appropriate service for help. Responds to patient's questions and needs… more
- Penn Medicine (Philadelphia, PA)
- …secondary addiction diagnosis. 2 North-East and 2 South-East are each locked, 16-bed acute care service units which admit adults on a voluntary or involuntary ... is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field… more
- Trinity Health (Woodlyn, PA)
- …participants to hospital when necessary. Oversees and manages participant's use of medical specialist and inpatient care . Communicates and follows up with ... standards of care ; performs on-going monitoring and evaluation of patient care practice and service delivery; provides guidance and training to staff… more
- PSKW LLC dba ConnectiveRx LLC (Pittsburgh, PA)
- …is required in all patient interactions. Ensure provision of exceptional customer service required in customer care case management engagement. Work in ... under one roof. We bring together diverse voices-engineers, pharmacists, customer service veterans, developers, program strategists and...to detail. Monitor telephone calls and communications between The Customer and The Customer Care … more
- PNC (Pittsburgh, PA)
- …or a governance role is preferred. Certifications such as the Certified Anti-Money Specialist (CAMS) and or other recognized programs are a plus. This position is ... ACT and Sanctions Program. Serves as an AML and Sanctions subject matter specialist regarding impact on Program design and execution. Communicate and socialize those… more
- ChenMed (Philadelphia, PA)
- …products, terminology, services, standards, policies and procedures + Excellent interpersonal and customer service skills with a heart of compassion and empathy ... your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great...Catalogs and communicates patient needs to the PCP, Clinician, Specialist and/or other clinical personnel. + Prepares patients for… more
- STG International (Pottsville, PA)
- …the clinic and relationships of various services. The position is directly linked to customer service and the Service Excellence program initiatives. The ... complications, and patient usage considerations. *Demonstrate knowledge of age-specific customer service techniques with exceptional verbal, written, and… more
- St. Luke's University Health Network (Allentown, PA)
- …Performance Improvement in the following areas as appropriate: Clinical Care /Outcomes, Customer / Service Improvement, Operational System/Process, and ... Performance Improvement in the following areas as appropriate: Clinical Care /Outcomes, Customer / Service Improvement, Operational System/Process, and… more
- STG International (Pottsville, PA)
- …patients' privacy, rights, and safety. *Applies the basic concepts of customer service techniques, cultural diversity and age-specific characteristics. ... complications, and patient usage considerations. *Demonstrate knowledge of age-specific customer service techniques with exceptional verbal, written, and… more
- Veterans Affairs, Veterans Health Administration (Philadelphia, PA)
- …clinic. Has full supervisory responsibility over a section or equivalent work unit. Customer Service Requirements: Meets the needs of customers while supporting ... to policy. Stays current with required training through the VA TMS related to customer service and interpersonal skills. Age, Development and Cultural Needs of… more