- Beth Israel Lahey Health (Danvers, MA)
- …with the Medical Director ; application of Quality Assurance and Customer Service Programs, implementation of Utilization Review mechanisms; structuring ... clinical incidents with the PD, divisional VP, and/or Medical Director . If needed, revises processes of care ...work in a multicultural setting and must share a customer service orientation. Identifies and resolves problems… more
- Highmark Health (Boston, MA)
- …data interchange and electronic funds transfer. Collaborate with sales and customer service to respond to client/broker/member inquiries regarding provider ... office site visits and reviews to continually improve the care and service to members and provide...service to members and provide recommendations to internal customer supporting quality improvement programs. Train dental office staff… more
- Beth Israel Lahey Health (Burlington, MA)
- …OR, Hemo Onc, IV Room, and ED pharmacists and technician staff. 3. Assists the Assistant Director - Acute Care Pharmacy Services in ensuring that there are ... ED satellite pharmacies. 5. In conjunction with the Assistant Director - Acute Care Pharmacy Services...the needs of our customers and consistently adheres to Customer Service standards. Participate in departmental and/or… more
- Beth Israel Lahey Health (Winchester, MA)
- …roles & priorities + Serve as a role model by integrating quality customer service skills, leadership skills and communication skills when interfacing with ... you're making a difference in people's lives.** Reporting to the Associate Director of Quality and Performance Improvement, the Senior Project Manager, Performance… more
- Beth Israel Lahey Health (Burlington, MA)
- …and exceeding the needs of our customers and consistently adheres to Customer Service standards. + Participates in departmental and/or interdepartmental quality ... in people's lives.** Under the general direction of the Director in a non-clinical department, performs a variety of...and in accordance with the law. **As a health care organization, we have a responsibility to do everything… more
- Beth Israel Lahey Health (Reading, MA)
- …Communicates well with Associate Medical Director + Ensures adequate coverage for patient care service 24/7 in coordination with hospice house director + ... care plan (ie Insurance case managers, elder services , protective service , etc.). + Practices confidentiality...the needs of our customers and consistently adheres to Customer Service standards. + Participate in departmental… more
- Beth Israel Lahey Health (Dedham, MA)
- …improving workflows. Results may impact the operations of one or more departments. + Customer Service : Ability to demonstrate a positive attitude and respond to ... Status: HCW 3: Potential for regular provision of service in a patient care area. Examples:...services , registrars, information desks, security, etc - Health Care Worker Status may vary by department **Sensory Requirements:**… more
- Fresenius Medical Center (Fairhaven, MA)
- **PURPOSE AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including ... competencies and skills for the position, including excellent communication, customer service , continuous quality improvement, relationship development, results… more
- Beth Israel Lahey Health (Beverly, MA)
- …, preferably acute care hospital setting, or related environment. + Strong customer service skills, with ability to role model and champion CREATE values ... and the Anna Jaques hospitals reports to the Executive Director of Quality and Patient Safety, and is responsible...communication and reporting is aligned with the organization's WE CARE culture, patient and family centered care ,… more
- Beth Israel Lahey Health (Milton, MA)
- …monitoring and/or other patient focused solutions when necessary. Performs patient centered customer service and ensures the following standards are met ... Technologist, Chief of Radiology, Radiation Safety Officer and the Director of Radiology and Cardiology Services . DUTIES...films for correct positioning and overall film quality. Provides service and care to patients of all… more