- Progress Rail Services Corp. (La Grange, IL)
- …interfaces with individuals from across the organization - namely Field Service , Warranty , Sales, Supplier Quality, and Production/Production Quality. **Req ... **PRS Facility Location:** EMD HQ LaGrange, IL - 400 **Job Purpose:** The Service Reliability Engineer is a technical role focusing on ensuring the reliable… more
- Microsoft Corporation (Chicago, IL)
- …measuring processes are running smoothly and effectively. Deals with the escalated issues. Customer Service . Ensures that all issues are documented, tracked, ... activities. You will guide your employees to effectively run warranty processes and data bearing device (DBD) destruction. This...across boundaries; Help the team adapt and learn. . Care - Attract and retain great people; Know each… more
- Ford Motor Company (Chicago, IL)
- …containment actions, dock holds, special checks to eliminate any impact to customer . + Keep traceability records regarding quality actions for future reference. + ... to achieve no faults forward / zero defects. + Lead 8D resolution of Warranty and VO (Vehicle Operations) concerns working together with Quality, MP&L, Machining and… more
- Ryder System (Taylorville, IL)
- …of employees on a shift, including but not limited to: Technicians-In. Charge, Customer Service Coordinators, Technicians, and Service Employees. The ... and shop meetings, and RO review and approvalEnsures all warranty policies and procedures are executedResponsible for Triage of...updatesConduct customer visits as required by the Customer Care Plan + Asset Management:Directs his/her… more
- GN Hearing (Chicago, IL)
- …** customer onboarding support** , ensuring that services like extended warranty , advanced care , and Jabra+ premium features are launched effectively ... candidate thrives in cross-functional environments, is process-oriented, and brings a customer -centric mindset to scaling new service offerings. **Key Aspects… more
- Gerber Collision & Glass (Elmhurst, IL)
- …not sold. What Glass America needs of you to join the team: + Call center, care center, customer service and/or sales knowledge is preferred but not ... in our overall success. You will answer inbound calls, provide effective and outstanding customer service and present recommendations based on the customer 's… more
- Wabtec Corporation (Chicago, IL)
- …conducting daily counts of large commodity assets. Address requests from Circle of Service shops for locomotive material and assembling customer orders from ... technical and materials experts, all working to ensure our customer 's fleet is running at optimal levels. **How will...also our people by embracing diversity and inclusion. We care about our relationships with our employees and take… more
- Caterpillar, Inc. (Peoria, IL)
- …to leverage that information in creating customized customer solutions. * ** Service Excellence:** Knowledge of customer service concepts and techniques; ... you join Caterpillar, you're joining a global team who care not just about the work we do -...ability to meet or exceed customer needs and expectations and provide excellent … more
- Bridgestone Americas (Schaumburg, IL)
- …BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care , Tires Plus and Wheel Works locations. With locations across North America ... and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place...Category** Retail **Position Summary** An energetic position to provide customer needs in person and on the phone. Use… more
- Ford Motor Company (Springfield, IL)
- …AI and ML innovations to revolutionize sectors including autonomous vehicles, cybersecurity, customer engagement, and innovative product design. As a vital member of ... as Ford's trusted advisers, providing clear insights into business conditions, customer needs, and the competitive environment. Our work empowers key decision-makers… more