- SHI (Albany, NY)
- …presales teams in identifying and closing professional services opportunities through customer discovery and scoping meetings + Configuration and upgrade services ... long-term thinking as it relates to our Infrastructure practice and customer engagements **Behaviors and Competencies** + Problem-Solving: Can proactively identify… more
- Saratoga Hospital (Saratoga Springs, NY)
- …position is responsible for the Greeter program, ensuring the highest level of customer service and safety. You will provide direct supervision of the managers of ... Guild shops and collaborate with the manager/volunteer teams to maximize sales, customer satisfaction and community outreach. You will also manage the Language Line… more
- Broadview FCU (Buffalo, NY)
- …and performance metrics such as call handling time, quality assurance and customer satisfaction scoring. + Log all member inquiries within dedicated case management ... also be considered). + Minimum of 2 years' contact center experience + Lending certification a plus. + Flexible to work a structured schedule that includes evening… more
- Research Foundation CUNY (New York, NY)
- …supervisors and managers during participation in courses by providing exceptional customer service and support for accessing the training. + Manage inquiries ... with ANSI/IACET standards. + Supporting the communication of Maintenance of Certification (MOC) opportunities to program alumni. + Ensuring accurate and high-quality… more
- New York State Civil Service (Albany, NY)
- …is responsible for ServiceNow development and administration, first and second level customer support, desktop and software support, asset inventory tracking and the ... areas: network, server, storage, and systems management; telecommunications, IT customer support and training; computer installation, diagnosis, and repair;… more
- YAI (Manhattan, NY)
- …disabilities and their families, with a positive, helpful attitude and provides superb customer service. + Manages a busy waiting room, ensuring all patients are ... requests in EMR. Minimum Qualification Requirements including education, experience, licensure/ certification , etc. and essential physical capabilities (eg lifting, assisting… more
- Chautauqua Opportunities (Dunkirk, NY)
- …in cross training as needed within the division and COI. * Coordinates certification training for personal care aides on an as needed basis. * Administers ... solve; advocate and provide outcomes for the patients. * Customer service skills. * Basic computer skills. Special Requirements,...* Must be able to provide consistent even tempered customer service at all times. * Valid Driver's license… more
- Port Authority of New York and New Jersey (Flushing, NY)
- …maintaining compliance with Federal Aviation Administration rules and regulations for airport certification contained in 14 CFR Part 139. + Oversee compliance with ... implementing productivity/progress improvements that increase revenues, process efficiency, enhance customer service, and/or reduce costs. *Developing, implementing, and maintaining… more
- SHI (Albany, NY)
- …to innovative learning methods. **Skill Level Requirements** + Previous experience in customer -facing technical sales or pre-sales roles with IT service providers or ... assessments, security policy development, and incident response, to effectively address customer risk exposure and appropriate consulting use cases. - Intermediate +… more
- Johnson Security Bureau, Inc. (Brooklyn, NY)
- …experience + Valid New York State Security Guard License + CPR & First Aid Certification + High School Diploma or GED required + Flexible work schedule + Must be ... + Maintain a professional demeanor at all times + Provide JSB standard customer while assisting clients, customers, employees, visitors, and guests + Report any… more