- PNC (Horsham, PA)
- …diverse industries across the US Our mission is to deliver high-impact, customer -centric financial products and services that drive success for our clients. As ... to offer customers a differentiated product experience. + Participates in customer focused quality assessments and improvement processes. Leverages knowledge of… more
- PNC (East Pittsburgh, PA)
- …recommend enhancements to telephony platforms and integrations to improve efficiency and customer experience. **Job Description** + Owns the vision and definition of ... the product. Serves as the voice of the Customer . Ensures the Scrum Team(s) effort is concentrated on...a degree, a comparable combination of education, job specific certification (s), and experience (including military service) may be considered.… more
- PNC (Pittsburgh, PA)
- …expertise to PNC's business leaders, employees and support a customer -centric organization driving strategic communications and bold marketing and innovative ... business results (eg deal, sales, or process support, internal or external customer interaction, or supporting internal projects). Works under supervision and may… more
- PNC (Pittsburgh, PA)
- …reviews. + Reviews AML and Sanctions compliance reports and related customer risk profiles. Identifies issues, escalates through proper governance channels as ... regarding compliance impact on overall business activities, product development and customer activities. Works cooperatively with the business, legal partners, audit… more
- PNC (Pittsburgh, PA)
- …Problem Management, and Operations Management and collaboration with SRC/SRE teams. * Strong customer focus and ability to act with a "Sense of Urgency" in ... an ability to communicate a technology incident to lines of business in a customer -focused business language to all levels of the organization. * Legal, Banking or… more
- Walgreens (Lansdale, PA)
- …team members, and modeling and delivering a distinctive and delightful customer and patient experience. **Job Responsibilities/Tasks** ** Customer Experience** + ... assistance with products and services. + Models and shares customer service best practices with all team members to...required by state law (and pursues PTCB or ExCPT certification , as required by state). + Seeks self-development by… more
- PNC (Philadelphia, PA)
- …be available. This job entails working with Marketing Strategy to design PNC's one-to-one customer decisioning approach to be built in Pega Customer Decision Hub ... with business development in Pega CDH * Understand how PNC's one-to-on customer decisioning is integrated across channels leveraging Pega CDH **Job Description** +… more
- PNC (Philadelphia, PA)
- …and execution to deliver excellent optimized payment experiences that delight our customer and grow the business. You will partner with several key stakeholders ... including customer care center, employee readiness, technology, fraud, risk, and...a degree, a comparable combination of education, job specific certification (s), and experience (including military service) may be considered.… more
- Chenega Corporation (PA)
- …Representative (COR), and agency leadership, ensuring timely, transparent communication and customer satisfaction. + Provide overall direction and leadership to the ... and adherence to agency standards, templates, and timelines. + Collaborate with customer and internal stakeholders to plan, execute, and monitor projects and tasks,… more
- PNC (Pittsburgh, PA)
- …an ability to communicate a technology incident to lines of business in a customer -focused business language to all levels of the organization. * Strong customer ... and to continue building upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices that align customer … more