- The Walt Disney Company (Santa Monica, CA)
- …**Disney's Viewer Experience Team is seeking a passionate and experienced Customer Support Manager, Social Media to oversee operations across social media ... media space, and have experience in reporting and performance analysis.** **As the Customer Support Manager, Social Media, you will lead a team of Social Media… more
- Acxiom (Sacramento, CA)
- The Expert Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success, ensuring ... and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in consulting… more
- RGP (Burbank, CA)
- …in maintaining and controlling the corresponding records related to the Customer Data Management. 3-5 years previous work experience in an accounting/finance ... Customer Master Data experience preferred Shared Services Environment preferred...way for long-term success through bold innovation and fearless collaboration . Our values guide everything we do and strengthen… more
- Nelnet (Sacramento, CA)
- …trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go ... live, learn and work. We are seeking a highly motivated and experienced Customer Experience Technical Support Manager to serve as the primary technical expert and… more
- Amazon (Santa Clara, CA)
- Description We are seeking a Principal Applied Scientist to lead Amazon Customer Service's (ACS) text-based AI initiatives. In this role, you will spearhead the ... of our large language model foundations and agentic AI solutions for customer service automation. You will architect scalable chatbot solutions that deliver… more
- The Walt Disney Company (Santa Monica, CA)
- We are seeking an experienced professional for the position of Partner Manager Customer Experience for Disney Direct to Consumer. A "Partner Manager" in a BPO ... strategic relationships with external partners to ensure smooth operations, maximize customer experience, and achieve business goals by collaborating closely with… more
- Walmart (Sunnyvale, CA)
- …| or sponsorship _** Join Walmart as **Senior, Software Engineer - Full Stack Customer Care Technology** in our Global Technology EBS team. Your work could help over ... Walmart. As a Senior Software Engineer - Full Stack Customer Care Technology, you will take ownership of complex...onsite. Our campuses serve as a hub to enhance collaboration , bring us together for purpose and deliver on… more
- DIRECTV (El Segundo, CA)
- …, we are redefining the entertainment experience through innovation, agility, and customer -centric solutions. Our Customer Operations organization plays a vital ... tools, processes, and engagement strategies needed to deliver exceptional service. **Dive into Customer Operations as a Summer Intern** As a part of our Customer… more
- Amazon (Santa Clara, CA)
- …Research and development of LLM-based chatbots and conversational AI systems for customer service applications. - Design and implement state-of-the-art NLP and ML ... engineers, and product managers, to integrate LLM-based solutions into Amazon's customer service platforms. - Develop and implement strategies for data collection,… more
- Walmart (Sunnyvale, CA)
- …and success of key initiatives focused on building and scaling our Customer Data Platform safeguarding data privacy and enabling increased monetization across the ... and communicate a compelling product vision and strategy, particularly in the Customer Data Platform (CDP) space. + Lead cross-functional teams to solve complex… more