- Ford Motor Company (Albany, NY)
- …other internal stakeholders/function . Strive to exceed Ford's customer service expectations throughout the buying/servicing/renewal process **Portfolio Optimization ... Oversee the management and refinement of all Underwriting Guidelines in collaboration with ecosystem partners capabilities . Drive thoughtful cycle management across… more
- Justworks (New York, NY)
- …large-scale, complex applications. You care more about solutions and impacting the customer experience than using a particular tool or framework. Your Success ... projects from initial discovery through launch with a focus on outcomes and customer impact + Collaborate with a cross functional team to find solutions to… more
- Deloitte (New York, NY)
- …policies and procedures and drive continuous improvement of governance practices. + Customer Experience Design + Oversee the design of operating models for internal ... customer management, infusing omni-channel solutions, persona-based Moments that Matter,...leaders, and external partners. + Facilitate effective communication and collaboration between stakeholders to ensure alignment and support for… more
- Whitney Young Health Center (Albany, NY)
- …ongoing basis. + Develops a comprehensive, individualized treatment plan in collaboration with the multidisciplinary team and client. Oversees the periodic ... of a safe and respectful environment for treatment. + Facilitates the collaboration between primary care and behavioral health care that includes participating in… more
- Zoom (Albany, NY)
- …that protect sensitive information, support regulatory adherence, and deliver trustworthy collaboration tools at scale. About the team The Zoom Industry verticals ... are passionate about shaping the future of AI first communication and collaboration . Responsibilities + Define and lead the product strategy for enterprise-grade… more
- Mastercard (New York, NY)
- …innovation delivering impactful and industry-leading capabilities to the market in collaboration with our partners. In this high-profile, customer -facing ... partnerships with leading technology companies. * Lead the day-to-day customer relationship including building and enhancing relationships with key stakeholders… more
- Tompkins Community Bank (Ithaca, NY)
- …+ Tax Reporting Accuracy - Draft estate and fiduciary tax returns in collaboration with internal departments, maintaining compliance with federal and state tax laws ... development and refinement of fiduciary processes and tools. Key Characteristics: + Customer Focus: Prioritizes customer understanding and feedback to inform… more
- EBSCO Information Services (Albany, NY)
- …alignment and accuracy + Assist with internal processes related to cash closeout in collaboration with Windsor + Maintain accurate and timely records of customer ... product offerings and pricing setup + Collaborate with sales, marketing, and customer satisfaction teams to ensure seamless support across departments + Manage the… more
- Forrester (New York, NY)
- …of business, strategic, and technical experiences; and 3) fostering a culture of collaboration across our research, sales, product, and customer success teams. ... other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold...Foster a style that drives a culture of cross-team collaboration , mentorship, integrity, and relentless and positive pursuits. **Job… more
- Saratoga Hospital (Saratoga Springs, NY)
- …state perinatal submission requirements. Service Excellence/Patient Satisfaction : In collaboration with Director, develops an environment of service excellence and ... a reasonable cost; develops and maintains quality improvement plans and customer satisfaction programs. Engages staff in participation on performance improvement,… more