- Paychex (Rochester, NY)
- …potential. Overview Under a minimal level of guidance and direction, provides customer service for multiple Paychex products. Ensures good customer relations ... Communication - Required + Empathy - Required + Interpersonal Communications - Required + Writing - Required + Time...Solving - Required + Organizational Skills - Required + Customer Inquiries - Required + Customer Support… more
- University of Rochester (Rochester, NY)
- …ensure that all functions are completed in an accurate, efficient, and patient/ customer friendly manner. Facilitate workflow in the department by supporting clinical ... Performs duties and achieves and maintains proficiency in the provision of excellent customer service, accuracy of data, and efficiency of work. + Coordinates daily… more
- Paylocity (Rochester, NY)
- …client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. By effectively utilizing ... resources and prioritizing issues, the Account Manager I deliver outstanding customer service. The role involves meeting performance metrics through a combination… more
- Travelers Insurance Company (Melville, NY)
- …Provide quality claim handling throughout the claim life cycle ( customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution) ... **What Will You Do?** + Timely coverage analysis and communications with insured based on application of policy information,...as well as applicable state laws. + Provides quality customer service and ensures file quality. + Shares accountability… more
- University of Rochester (Rochester, NY)
- …phone communication malfunctions and addresses malfunctions with Finger Lakes Communications . + Assists with evacuating the building during fire/emergencies. + ... the in-person interview team. + Attends outside trainings. + Delivers an exceptional customer service experience to museum guests. + Observes and protects the art… more
- University of Rochester (Rochester, NY)
- …of correspondence related to appeals on denied claims, billing and patient communications . + This includes compiling all necessary information and drafts for ... medical records PREFERRED. **KNOWLEDGE, SKILLS AND ABILITIES** + Demonstrated customer service skills PREFERRED. + Medical Terminology, experiences with… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …data to the training team to enhance current training. + Documents customer /call communications processes and makes recommendations. + Implements operational ... staffing needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness.… more
- NFTA (Buffalo, NY)
- …and ABILITIES: Considerable knowledge of the principles and practices of customer service, communications , and promotions. Considerable knowledge of journalistic ... MANAGER, CUSTOMER EXPERIENCE and COMMUNITY ENGAGEMENT Title Description: Date...essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It… more
- Sharecare (Albany, NY)
- …for everyone. To learn more, visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and ... providers, inputs data, and provides a high level of customer service, always extending courtesy and professionalism. The CSR handles inbound customer service… more
- Skidmore College (Saratoga Springs, NY)
- …to prioritize workload, multitask, possess organizational skills and flexibility with strong communications skills as this is a customer -facing role. This ... partners and is expected to demonstrate professionalism as a representative of the College and the Skidmore Shop. Responsibilities...mannequins in the window displays + Interact and provide customer service to the College community and the general… more