- Rubrik (Palo Alto, CA)
- **About The** **Team:** Rubrik's Global Customer Support and Success Organization is a team of professionals committed to provide world class post purchase ... in order to deliver the value to customers. The Customer Support Team at Rubrik is composed...and expectations of Rubrik. + Ensure timely responses & communications to provide a high degree of customer… more
- Intuit (Mountain View, CA)
- …strategy** is strongly preferred. + Deep understanding of **SaaS platforms** , customer support systems, and customer success best practices. ... as a technical authority and escalation point for complex customer and support issues. + Work hands-on...in a fast-paced, dynamic environment. + Experience in **mid-market support ** , **internal communications ** , or **supportability… more
- Intuit (San Diego, CA)
- … Service & Support Expert: Demonstrated strength managing or working with customer support organizations and operations (direct or via BPO). + Change Leader: ... end-to-end service delivery design including feature adoption, proactive health management, support excellence, and customer insight programs for **High-Value… more
- ManageCasa Inc. (San Francisco, CA)
- …Management, Communications , Documents, and more. + Customize onboarding plans based on customer needs and complexity. Customer Support & Engagement + Act ... workflows and help optimize them using ManageCasa. + Monitor customer progress and provide proactive support to...+ Monitor customer progress and provide proactive support to ensure milestones are met. Data Migration &… more
- LGG Industrial (Norwalk, CA)
- …maintain strong relationships with customers, and support teams in effectively managing customer issues. + Support Customer Service Sales Reps by ... call handling, quality assurance, timely response, and pricing accuracy to support sales, operational efficiency, and customer satisfaction. **Responsibilities**… more
- Hilton (Sacramento, CA)
- …project tracking tools, provide oversight on project and process requirements/documentation to support the intake and oversight of new Customer Excellence ... This is your chance to be part of a Customer Care Team that is revolutionizing human hospitality in...requirements, dependencies, and other tasks to set expectations + Support Content, Engagement and Communications initiatives and… more
- Intuit (San Diego, CA)
- **Overview** Come join the Intuit Customer Success team as the Principal of Retail Customer Experience Operations in Expert Network where you will play an ... the development of standard operating procedures, workforce management processes, tools and communications to ensure store and field teams are fully equipped to… more
- Celestica (San Diego, CA)
- …Division. Provides direct & indirect supervision to all subordinate staff involved in support of each customer under the director's ownership. This includes ... manage a team of multiple global program managers / Customer Focus Team leads large hyperscale customer ...and Cloud Solutions business. Additionally, this role provides collaborative support to Sales and Business Development for new and… more
- Oracle (Sacramento, CA)
- …resources, logistics, marketing, sales or developmental training in sales or for customer support (as available). US Veteran transitioning from active service ... NetSuite GBU is seeking a highly motivated, results-oriented Veteran intern to support the NetSuite GBU Customer Success with special projects supporting… more
- Celestica (San Diego, CA)
- …products, manufacturing and services as it relates to the Hyperscale datacenter customer and business ecosystem. **Detailed Description** The Customer Product ... managing complex projects, and driving strategic technical engagement to support over $5B in annual revenue. Performs tasks such...not limited to, the following: + Regularly interacts with Customer and Internal Sr Management at the assigned … more