- Hilton (Albany, NY)
- …project tracking tools, provide oversight on project and process requirements/documentation to support the intake and oversight of new Customer Excellence ... This is your chance to be part of a Customer Care Team that is revolutionizing human hospitality in...requirements, dependencies, and other tasks to set expectations + Support Content, Engagement and Communications initiatives and… more
- Intuit (New York, NY)
- **Overview** Come join the Intuit Customer Success team as the Principal of Retail Customer Experience Operations in Expert Network where you will play an ... the development of standard operating procedures, workforce management processes, tools and communications to ensure store and field teams are fully equipped to… more
- Butler America (East Syracuse, NY)
- …call resolution. Specific Responsibilities for this position include: * Provide exceptional customer support to the distributor (including parts selection and ... Agent / Customer service Rep in our Customer Care Center to support our customers... our customers (take Orders) via telephone and written communications . + The calls are from mostly existing customers… more
- Celestica (New York, NY)
- …Division. Provides direct & indirect supervision to all subordinate staff involved in support of each customer under the director's ownership. This includes ... manage a team of multiple global program managers / Customer Focus Team leads large hyperscale customer ...and Cloud Solutions business. Additionally, this role provides collaborative support to Sales and Business Development for new and… more
- Oracle (Albany, NY)
- …resources, logistics, marketing, sales or developmental training in sales or for customer support (as available). US Veteran transitioning from active service ... NetSuite GBU is seeking a highly motivated, results-oriented Veteran intern to support the NetSuite GBU Customer Success with special projects supporting… more
- Port Authority of New York and New Jersey (New York, NY)
- …our customers' stories to drive operational change and deliver more meaningful customer experiences across our facilities. Reporting to the Senior Supervisor, ... Customer Experience (CX), you'll work with our team to...and agency leadership **Responsibilities** + Content Development / Editorial Support + Support content plan and format… more
- Celestica (New York, NY)
- …products, manufacturing and services as it relates to the Hyperscale datacenter customer and business ecosystem. **Detailed Description** The Customer Product ... managing complex projects, and driving strategic technical engagement to support over $5B in annual revenue. Performs tasks such...not limited to, the following: + Regularly interacts with Customer and Internal Sr Management at the assigned … more
- Palo Alto Networks (New York, NY)
- …years of experience in a customer -facing cybersecurity role such as professional services, customer success, or customer support - must, Tier 1/2 SOC ... and our customers, helping bridge the gap between incident response and customer understanding. You'll not only support investigations and incident triage,… more
- NTT America, Inc. (Albany, NY)
- …-centric solutions and continuous improvement. . Lead by example in customer communications , project management, and issue resolution, demonstrating excellence ... contributing to negotiations and ensuring mutually beneficial terms that support both customer success and business growth. . Contribute to the company's… more
- Ivalua (New York, NY)
- CUSTOMER SUCCESS SPECIALIST (New York, NY - US) Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions. COMPANY OVERVIEW At Ivalua ... Follow us on LinkedIn (https://www.linkedin.com/company/ivalua) THE OPPORTUNITY CONTEXT: Our Customer Success team is dedicated to our customers' success… more