- US Coast Guard (Alexandria, VA)
- …Virginia. Responsibilities You will serve as an IT Cybersecurity Specialist ( Customer Support -Information Security) and be responsible for planning, analysis, ... communications to clearly inform stakeholders, align expectations, and support project success. Collaborating across IT program teams to proactively identify… more
- SAIC (Chantilly, VA)
- …**Specific responsibilities include (but are not limited to):** + Track customer communications device services inventory and perform service activations, ... **Description** The Intel Customer 's (IC) Special Communications (SC) Team...space on service requests, troubleshooting, and device questions + Support the Customer in internal and IC… more
- Amazon (Arlington, VA)
- … meeting to extract custom requirements used to design custom network solutions. - Support on-site and remote customer support activities to include systems ... and customer technical staff with varying disciplines to create custom communications solutions and products to meet corporate customer requirements, often… more
- Cognizant (Richmond, VA)
- Cognizant is a large IT Consulting Firm that uses modern technologies to support a wide variety of industries. The ** Customer Service Representative** ... base. This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service… more
- EMCOR Group (Chesapeake, VA)
- …client, provides and generates customer satisfaction. Maintains timely and consistent communications with customer and internal support teams. Obtains ... a company vehicle and tools and travels to a variety of customer sites to maintain commercial properties. Performs perform preventative, corrective and predictive… more
- ISC2 (Alexandria, VA)
- … Experience Advisor (CEA) is to project a professional image and provide excellent customer experience in all communications and interactions. This is a key role ... Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure...a conventional call center role with the focus on customer experience as opposed to handling time. With this… more
- Wolters Kluwer (Glen Allen, VA)
- …in refining customer service processes and procedures. + Provide mentorship and support to junior associates. + Handle escalated customer issues and ensure ... other support software. + Process Improvement: Skilled in optimizing customer service operations. + Industry Knowledge: Updated knowledge of relevant industry… more
- Proofpoint (Reston, VA)
- …area or equivalent + 5 to 10+ years of industry leadership experience in a customer success, sales engineer, senior support engineer, or other customer ... of customer leadership + Evidence of pristine documentation, executive communications , white papers, etc. + Strong project and/or program management skills and… more
- Amentum (Springfield, VA)
- …+ Respond to telephone calls, email, and personnel requests for TSA application support according to customer procedures. + Document, track, and monitor ... **Case Management Support Analyst I** Amentum is a leading provider...and effectively with coworkers both in written and verbal communications + Positive attitude focused on customer … more
- Microsoft Corporation (Reston, VA)
- …that shape customer environments on a global scale. You will support Office 365 and collaboration products such as Exchange Online, SharePoint Online, OneDrive, ... experts supporting Office 365 Government Cloud customers? We are seeking a customer -obsessed ** Customer Experience Engineer II** with a deep background in… more