- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer ... compliance with defined processes and reporting standards + Monitors customer interactions for timeliness of answer, active listening, request/issue identification,… more
- ALDI (Cicero, NY)
- …the team to provide the highest level of customer service for the customer *Understands the overarching company strategy, as well as communicates and models ... to create a sense of teamwork and membership among employees * Handles customer concerns and ensures an appropriate resolution * Ensures proper store signage is… more
- Old Dominion Freight Line (Geddes, NY)
- …Job Summary Local P&D or City Drivers operate various tractor-trailer combinations between company service centers and customer facilities or work sites within ... geographic area. They sort, handle, load, and/or unload freight at company and customer locations. Primary Responsibilities + Operate vehicle safely within DOT… more
- Rapid Response (Syracuse, NY)
- …client book of business by conducting quarterly business calls to retain high customer satisfaction. + Grow the company by assisting to successfully close ... alarm monitoring industry. You will be essential in our company -s ongoing mission of protecting life and property. Hours...the Account Manager to prospect new business and expand customer base within the territory. + Perform lead generation… more
- Datavant (Albany, NY)
- …Maintain working knowledge of Company and facility software. + Adhere to the Company 's and Customer facilities Code of Conduct and policies. + Inform manager ... Datavant is a data platform company and the world's leader in health data...and providing customers with the highest quality product and customer service. Associate must at all times safeguard and… more
- Scholastic (NY)
- …and relationship-building skills with peers, superiors (across functions and throughout the company ), and customer **Time Type:** Full time **Job Type:** Regular ... and articulates probabilities of closure + Maintains complete and accurate documentation in company 's CRM module for all activity + Maintains broad knowledge of … more
- AutoZone, Inc. (Lake Ronkonkoma, NY)
- …Service experience by Living the Pledge every day. Responsibilities: + Provides WOW! Customer Service + Follows all company policies, procedures and management ... stores; as well as, in the operation of a company provided vehicle to assure the safe delivery of...a safe environment, drive sales, and remain compliant with company procedures in accordance to AutoZone's expectation. Driver: Store… more
- Taco Bell (Binghamton, NY)
- …restaurant crew members, maintain high standards of food quality, cleanliness, and customer service, and uphold company policies and procedures. Key ... customers to visit. Shift Lead behaviors include: + Solving customer complaints quickly and with a smile. + Providing...to foster a positive and productive work environment. + Customer Service Excellence: + Ensure outstanding customer … more
- BD (Becton, Dickinson and Company) (New York, NY)
- …Achieves timely, mutually satisfactory solutions to customer complaints. + Analyzes customer needs and creates solutions. + Maintains company automobile and ... Intervention in a specific geographical area assigned by the company , and take vital action to attain sales objectives....customers of new and current pricing, back orders, and company policies. + Executes comprehensive in-service of products to… more
- Comcast (New York, NY)
- …of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping ... to focus on areas of success and growth while enhancing a positive customer experience. Monitors the progress of partnerships, reviews records and reports provided… more