- SHI (Tallahassee, FL)
- …+ Propose service solution recommendations and serve as an escalation point for customer matters + Propose SHI service solutions or partners to deliver the ideal ... customer business outcome + Have a clear understanding of...their Solution + Serve as the key point of contact for each owned opportunity + Establish a rapport… more
- Verint Systems, Inc. (Tallahassee, FL)
- …programs. Familiarity with Verint or similar products; and/or understanding of Contact Center , cloud technology, call recording, Speech Analytics, Text ... At Verint, we believe customer engagement is the core of every global...a subject matter expert in Speech Analytics, Quality and Customer Engagement. In this role the Solution Consultant will… more
- Sunrun (FL)
- …introductions + Coordinate cross-functional across departments/field resources to ensure outstanding customer support + Point of contact for product ... a company and brand that puts power at the center of life. And we're doing it by designing...of assigned account management support like quality, support and customer happiness for best-in-class Sales Operations. **Responsibilities** + Maintain… more
- CAE USA INC (Orlando, FL)
- …per business needs, designated Instructors are expected to qualify as a Training Center Evaluator (TCE) and customer contract check airman. * Provides ... in accordance with the appropriate regulatory agency, CAE approved curriculum, and customer requirements. Act as subject matter expert (SME) ready to lead client(s)… more
- TEKsystems (Orlando, FL)
- TEKsystems is looking to hire several FULLY REMOTE Healthcare Call Center Representatives for a large healthcare company out in Orlando, FL! **If you have 4+ years ... in a healthcare call center setting and live within a 25 mile radius...calls for patients, to initiate discharge of services, to contact a patient's doctor office, to mail a letter… more
- TEKsystems (Pensacola, FL)
- …and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation + Provide information regarding the company's products ... of recent customer service experience working directly with customers (call center , collections, banking) + Ability to work in a fast-pace high-volume call … more
- MyFlorida (Miami, FL)
- …services to eligible individuals with disabilities related to the coordination of customer activities or special projects and in compliance with Federal and State ... applications for Vocational Rehabilitation services. Schedules appointments and notifies customer of counselor assignment. Conducts preliminary interviews as assigned.… more
- TEKsystems (Pensacola, FL)
- …and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation + Provide information regarding the company's products ... of recent customer service experience working directly with customers (call center , collections, banking) + Ability to work in a fast-pace high-volume call … more
- University of Miami (Doral, FL)
- …team, faculty, and senior leadership to optimize operations and identify and resolve customer service issues as they relate to the front-end operations. + Serves as ... Resolute, Real Time Eligibility, UHealth Contract Summary, Payer Websites, Nice in Contact Communication, and Aria Oncology. + Works with Leadership on strategy plan… more
- Olympus Corporation of the Americas (Tampa, FL)
- …role in increasing user engagement, driving revenue growth, and ensuring customer satisfaction. The ideal candidate will have excellent communication skills, a ... Room experience (tech, nurse, OR sales etc.) + Proven experience in customer -facing roles: sales, clinical, therapy development, account management, or equivalent. +… more