- Amazon (Arlington, VA)
- …toughest Customer Experience technical and operational challenges when migrating legacy contact center applications to AWS and Amazon Connect. ABOUT AWS: ... Experience selling to Fortune 1000 or Global 2000 organizations - Experience in Contact Center Technical or Operational roles. Business Process Outsourcing BPO.… more
- Verint Systems, Inc. (Richmond, VA)
- …is positioned in the customer accounts as the "platform of choice" for their contact center . + Present In-depth Verint's Engagement Data Hub to senior IT and ... At Verint, we believe customer engagement is the core of every global...Data Science. + 10+ years of in-depth experience with contact center operations - either in a… more
- Carrington (Richmond, VA)
- …annual bonus. **What you'll do:** + Develop the standard reporting practices for Customer Contact and the Dialer Operations. + Responsible for leading ... changes are implemented correctly and do NOT affect the contact center metrics or alter accordingly. +...forecast data for project, and programing requirements. + Ensures customer goals are met by analyzing work volume variances… more
- Amazon (Manassas, VA)
- …supporting Amazon within its owned and operated data centers. All data center equipment supporting customer services must maintain better than 99.999% ... (AWS) is looking for a motivated, goal-driven individual to join our Data Center Engineering Operations Team! The Data Center Engineering Operations Technician… more
- Amazon (Arlington, VA)
- …partners and customers achieve their full potential? Do you have the business savvy, Contact Center background, and sales skills necessary to help position AWS ... the entire life cycle of an AWS partner and customer initiative, from developing ideas for new services to...Team is made up of deep CX and Enterprise Contact Center domain experts who work directly… more
- Amazon (Manassas, VA)
- …supporting Amazon within its owned and operated data centers. All data center equipment supporting customer services must maintain better than 99.999% ... (AWS) is looking for a motivated, goal-driven individual to join our Data Center Engineering Operations Team! The Data Center Engineering Operations Technician… more
- Amazon (Manassas, VA)
- …Web Services is seeking bright, motivated, hardworking individuals to fill Data center Logistics Specialist positions. The ideal candidate possesses a strong work ... They receive parts, maintain inventory, and check-out parts as needed to Data center Technicians and Engineers. They will also be responsible for loading and… more
- HCA Healthcare (Richmond, VA)
- …Exhibit and model exceptional customer relationship behaviors, including telephone and personal contact with all of the call center ' customer groups (ie ... want your knowledge and expertise! The HCA Capital Transfer Center handles the patient movement and logistics for over... functions, including centralized patient placement, in a timely, customer centered professional manner with the aid of a… more
- ChenMed (Colonial Heights, VA)
- …Supervisor is dedicated to providing VIP customer service to every patient and customer who enters the center . Through adherence of established center ... + Greets and welcomes patients and families into the Center . + Serve as first point of contact... and resolution for patient issues/concerns/disputes. + Prepares the center for patient/ customer arrivals. Ensures it's clean,… more
- CyrusOne (Sterling, VA)
- …and Construction teams to ensure that security initiatives align with overall data center operations and customer requirements. Budget Management: + Develop and ... Key responsibilities include leading project planning and execution, integrating customer requirements into design and construction phases, and facilitating… more