- Humana (Richmond, VA)
- …+ **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... model + Provide best practice recommendations and optimization opportunities within the contact center experience platform + Collaborate with internal and… more
- General Dynamics Information Technology (Fairfax, VA)
- …and verify information + Manage a high volume of calls in an inbound contact center environment supporting individuals, families, and businesses that have been ... None **Public Trust/Other Required:** Other **Job Family:** SCA **Skills:** Call Center , Customer Service,Data Entry **Experience:** 0 + years of related… more
- Intermountain Health (Richmond, VA)
- **Job Description:** The Contact Center Representative is the first connection between Intermountain and patients responsible for fostering relationships with ... are unable to accommodate time off during the training period.** + **Shift Details** **: Contact Center is open Monday - Friday 7:00 AM- 7:00 PM** **Caregivers… more
- University of Virginia (Charlottesville, VA)
- …keeping them updated on various aspects of their visit. This role fully supports the Contact Center during the entire shift. * Manages large volumes of inbound ... to locate appropriate information * Simple scheduling * Adheres to the service line Contact Center metric standards Team Members are expected to follow Standard… more
- Pearl Interactive Network (Richmond, VA)
- **Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts.** ... is valued and your growth is supported? We're seeking contact center agents who love helping others,...callers to proper channels. + Display excellent communication and customer service skills and exhibit a high level of… more
- Mass Markets (VA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Mass Markets (VA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Mass Markets (VA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Zoom (Richmond, VA)
- …(Healthcare, Public Sector, Higher Education) Account Executive with specialized experience in Contact Center sales. Understands the industry standards, and has ... engages with clients worldwide. Through strategic partnerships and a customer -centric approach, they play a pivotal role in expanding...solutions What we're looking for + Experience (5+ yrs) Contact Center Sales Experience + Able to… more
- Mass Markets (VA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more