- Dignity Health (Rancho Cordova, CA)
- …in a large and multi-site organization. Has demonstrated success in managing high performing customer contact center , or combination of healthcare and ... regular travel to offices throughout California.** **Position Summary:** The Manager , Contact Center is expected...contact center , with superb customer and employee satisfaction… more
- Deloitte (San Francisco, CA)
- …who wants to work in a collaborative environment? As the Contact Center Technology Strategy & Modernization Manager you will lead the technology workstream ... Our Deloitte Customer team empowers organizations to build deeper relationships...on the strategy, design, and oversight of next generation contact center platforms across an enterprise of… more
- US Tech Solutions (Sunnyvale, CA)
- **Job Description:** + The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of ... contact center operations. This role requires a...skills, and leadership capabilities to ensure optimal performance and customer satisfaction. **Responsibilities:** + Internal project management support related… more
- LA Care Health Plan (Los Angeles, CA)
- Manager , Customer Solution Center Appeals and Grievances Job Category: Management/Executive Department: CSC Appeals & Grievances Location: Los Angeles, CA, ... net required to achieve that purpose. Job Summary The Manager , Customer Solution Center Appeals...address and resolve member grievances. Serve as the Key Contact for State Fair Hearings, internal and external audits,… more
- US Tech Solutions (Sunnyvale, CA)
- **Description:** + We are seeking a Help Center / Customer Support Production Ops Program Manager to join Client's Content Innovation and Operations team. + ... workflows, including coordination with production vendors. + Experience working within customer support or help center environments, including managing and… more
- Signet Jewelers (Simi Valley, CA)
- …advance from beginner to artisan in a unique promote-from-within environment. DESIGN & SERVICE CENTER MANAGER Title: Design & Service Center (DSC) Manager ... Jewelers, Jeweler Apprentices Job Summary: The Design & Service Center Manager oversees day to day operations...work with great quality when promised. Strategizes and resolves customer and team member concerns. Does evaluation of team… more
- Biomat USA, Inc. (Upland, CA)
- …and overall performance and profitability of the center . Acts on behalf of the Center Manager in his/her absence, may manage the center alone for days ... : + Responsible for all aspects of the donor center when the Center Manager ...(cGMP). + Builds rapport with donors to ensure overall customer satisfaction with the center to support… more
- Ralliant (Sacramento, CA)
- **Strategic OEM Account Manager - Data Center Equipment OEM Focus** Gems Setra is seeking a remote based Strategic OEM Account Manager to drive sales growth ... in the US, with a primary focus on data center equipment OEMs. This role is an exciting opportunity...Report progress against forecasts, budgets, and sales targets using Customer Relationship Management (CRM) tools. + Align account management… more
- Humana (Sacramento, CA)
- …+ **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... model + Provide best practice recommendations and optimization opportunities within the contact center experience platform + Collaborate with internal and… more
- The Goodyear Tire & Rubber Company (Lake Elsinore, CA)
- …Total Solution for commercial and off-the-road fleets. **General Description** : As the Center Manager , you will be responsible for managing all location staff ... functions in order to provide exceptional customer service while maintaining the financial integrity of the...#futureofwork General Manager Truck Care, Truck Service Center Manager , Operations Manager Truck… more