- US Tech Solutions (Sunnyvale, CA)
- **Job Description:** + The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of ... contact center operations. This role requires a...skills, and leadership capabilities to ensure optimal performance and customer satisfaction. **Responsibilities:** + Internal project management support related… more
- Stanford University (Stanford, CA)
- HR Service Center Customer Service Manager ...1 team, which serves as the first point of contact for HR inquiries and handles I-9 processing and ... Resources (UHR) is seeking a customer service manager within the University Human Resources Service Center...1 team, which serves as the first point of contact for HR inquiries and handles I-9 processing and… more
- LA Care Health Plan (Los Angeles, CA)
- Manager , Customer Solution Center Appeals and Grievances Job Category: Management/Executive Department: CSC Appeals & Grievances Location: Los Angeles, CA, ... net required to achieve that purpose. Job Summary The Manager , Customer Solution Center Appeals...address and resolve member grievances. Serve as the Key Contact for State Fair Hearings, internal and external audits,… more
- US Tech Solutions (Sunnyvale, CA)
- **Description:** + We are seeking a Help Center / Customer Support Production Ops Program Manager to join Client's Content Innovation and Operations team. + ... workflows, including coordination with production vendors. + Experience working within customer support or help center environments, including managing and… more
- CalSTRS (Sacramento, CA)
- …of the Contact Center Team Manager , the Contact Center analyst will: + Respond to customer contacts received through multiple customer ... for helping others to join the Contact Center Team as a Contact Center Analyst. Customer Service is the first point of contact for CalSTRS'… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …diagrams, etc.) that increase the end users' understanding of the Customer /program system. + Translates development requirements into required documentation changes. ... Adheres to CMMI Level 3/AIMM platform requirements. + Proofs documentation to detect and correct errors in spelling, grammar, syntax, and established styles and standards. + Analyzes requirements of project to determine scope of work and required documentation… more
- Signet Jewelers (Cerritos, CA)
- …advance from beginner to artisan in a unique promote-from-within environment. DESIGN & SERVICE CENTER MANAGER Title: Design & Service Center (DSC) Manager ... Jewelers, Jeweler Apprentices Job Summary: The Design & Service Center Manager oversees day to day operations...work with great quality when promised. Strategizes and resolves customer and team member concerns. Does evaluation of team… more
- Ralliant (Sacramento, CA)
- **Strategic OEM Account Manager - Data Center Equipment OEM Focus** Gems Setra is seeking a remote based Strategic OEM Account Manager to drive sales growth ... in the US, with a primary focus on data center equipment OEMs. This role is an exciting opportunity...Report progress against forecasts, budgets, and sales targets using Customer Relationship Management (CRM) tools. + Align account management… more
- Humana (Sacramento, CA)
- …+ **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... model + Provide best practice recommendations and optimization opportunities within the contact center experience platform + Collaborate with internal and… more
- Biomat USA, Inc. (Bellflower, CA)
- …safety, and are the largest plasmapheresis company in the world. **Job Title:** CENTER MANAGER **Estimated Salary Range:** $81.5K - $122.5K per year, depending ... **$5K SIGNING BONUS ** **Summary:** Acts as the general manager for a Plasma Collection Center and...met. + Builds rapport with donors to ensure overall customer satisfaction with the center to support… more